Bank of America (Drive-thru Service Only)

Mark Schlenker

I can't give 0 stars or I would. I have been sitting at the drive thru for 20 minutes. Currently 6th in line with 4 cars behind me. I realize people may have things that take a few minutes but to have only 1 teller is absurd. The last thing this bank wants to do is have you do actual banking with them. So done with this bank.

Rebecca Bryant

I'd give negative five stars to the manager on site and so called helpful employees. They were less than helpful with ordering new checks. Nobody was busy or with anyone at the time I asked for assistance with something that could have taken five minutes or less but they told me to "do it yourself online." I don't care who you think you are but that's not customer service.

Lindy Hawkins

I never give bad reviews...but I can not help it. All locations shortened their hours a couple years ago to 9-4. That alone sucks but small change that I got used to. This location has now ripped out it's drive thru services. I spend upwards of 20 min every morning to make deposits for my company. I feel bad for the girls working there. They are very nice and try hard to keep a smile on when 8-10 ppl are in line pissed off for having to be there. I try hard to keep my frustrations toward the company not the workers. 9 out of 10 times the banker has to call a supervisor over to complete a transaction. Then they both stand their dumbfounded for a good minute straight...every time. I can only assume it is the computers going slow or something. It has become the worst part of every morning of my life. A plea to the public-Cash is not king anymore, use your darn credit/debit card and save us all the trip to this god awful place!

Casey Hale

Their customer service is terrible when it comes to answering the phone and their banking practices are a nightmare. They wouldn't cash a check for one of our company's clients (which had both our name and the client's name on it) despite us having endorsed the check. They told us they wouldn't even deposit the check even if we had a company representative accompany our homeowner to the bank and "suggested" that we cash the check ourselves and then write the client a new one... What's the difference? This has never happened to any of our other clients who use other banking establishments. No we must go through the additional hassle of picking up and processing the existing check and then processing and mailing a new payment to our client. All to save BoA some time. Rubbish