US Bank ATM

E “Cookie” Horbrook

I would love to give O stars! This branch is so unprofessional! I waited an hour for a banker to be told to come back since they were understaffed. Made an appointment for a couple of days later. Arrived on time and Barb the banker says to reschedule because they were understaffed. What was the point of making an appointment if you do not honor it? Barb stated her branch manager Jennifer instructed her to reschedule since they had long lines. Seriously, just close this branch already!!

Brittany Hollie

Very unprofessional and upset and a really bad experience!!

Stacy Lauren Carridine

I rated low because I sat over 25 minutes waiting for a banker when there were 2. I listen to the 2 bankers speak with the customer about her personal life. Also, because both bankers saw me waiting 1 walked back and forth pass me w/o any acknowledgement I was even sitting there. I had to wait that long for a a banker to simply say, “thank you for stopping in today, I’m working with the other banker as soon as I am done there I will be with you.” Customer service was terrible.

Cher S

Good, helpful tellers and bankers. That guy above about customer service is goofy, 10 minutes isnt that long. 20 minutes or more would be though!