Comfort Suites

Sandra S

I made a reservation a day and half and made sure they had a pool and it was open. They said yes and sure is. Now we drive almost 400 miles round trip to see our grand child. We get there. The pool is closed there are dirt sheets still the fold out couch and the microwave will not work. The elevator is broken and the drapes look like they are going to fall off the wall. The shower curtain is bent up and coming off the walls. Stains on the carpets the only reason give this place one star is that it was ok quiet and the bed was good. Would not stay there again I would rather sleep in my car and save myself $200 plus dollars. The breakfast I had to ask for a plate wait on some eggs let’s just say it was not the best breakfast or maybe the worst one but it was almost a tie. They did mock off $40 our stay. I would of gladly paid the full price if we could have used the pool sense it rained the whole weekend. ☹️

Atlanta Food Festival

As a travel agent I would never recommend your location again.  As a customer, I will never stay at that location in the future.  It was an humiliating and torturous experience. My entire family was sitting in the front lobby exhausted from a 12 hour drive. We had drove through the night to prepare for my dads funeral. Upon arriving at the 3 pm check in time, we were not allowed to check in. We were asked to wait until the room was cleaned. We waited in the lobby for 3 hours. My kids were sleeping on the lobby couch for 3 hours as your customers walk pass and was looking at us looking worn out, frustrated and tired.  I felt torturous and I was helpless. I booked two rooms. One room had roaches in it. It was a very uncomfortable feeling to be overly exhausted and having to sit in the lobby for 3 hours as they cleaned and seeing roaches in one of the rooms when we're able to go to our room. As a travel agent of 18 years, I have never experienced anything like this.

sundeep bharadwaj

I've stayed in quite a few comfort inns & Suites , and I know they lean toward the budget side of the hotel spectrum. But this was by far the worst one I've stayed at. There was no toilet paper at all. There was no complimentary bottle of water. It was a suite with a sofa bed, which we picked as we were a family of three... however there were no sheets or pillows or blankets provided for the sofa bed. No towel for the third occupant either. Everything had to be requested individually as apparently its their standard practise to not leave extra bedding material in the room. The lobby was messy and there was also a pair of underwear in the nightstand..🤦‍♂️. The staff were courteous and helpful but that doesn't make up for the state of the room or lack of preparation for the expected three occupants.

Anonymous

We had a great stay, the hotel was small and the water was chilly, but the kids loved it! The beds were great, as were the pillows. We were pleasantly surprised by the set up, lay out and overall feel of the room. The couch with pull out bed was a nice touch, and our 8 year old boy loved it. The coffee was good, even! =)