KFC

Rhoda Warren

Sun Prairie WI location, drive through only. We ordered an 8pc bucket of legs and thighs. This website says it is 14.49. We were charged 18.99+tax. When I tried to point out (3 times) that her charge didn't match the advertised price, I was ignored. Then we discovered we got the wrong mix - it included breasts & wings along with legs & thighs. Not our preference, not what we ordered. Fast service, but fast doesn't excuse sloppy and rude. No receipt.

Jim “Grizz1972” R

The people that work at this location are not capable of counting to 6 for sure. I love KFC but in this case even the food sucked. The four biscuits that i did get were rock hard, they for got my pot pie. there were only two of us in the drive through so the place was not busy. Clearly the staff is not trained at all. This place should just close the doors.

Halicia Hazley

Last night at 8:20 pm I purchased an 16piece family meal from Helen. When I made it home I had all breast! I am so disappointed because I have five little children that really couldn’t eat that thick white meat! I called the next morning to let the manager know and she told me basically I was lying they stop selling original chicken at 6:30 she said they didn’t have no chicken! my response was, “I have a receipt showing the time I came” she was like aw, she said she would give me an 8piece to replace my order I said I could not feed a family of 7 with 8pieces and plus my meal was almost 50 dollars! 47.46 to be exact! She told me she can only give me 8 pieces and if I didn’t want it call corporate because there is nothing she can do! Now me and my children is sitting her hungry and waiting for the lead to contact us back! This is so sad unprofessional and ridiculous I would have accepted an 12piece but 8? No

Jaelynn Hamann

Went to the drive through, the lady taking our order was pretty rude... the food came quick and it was hot so we thought everything was fine. Got home to realize the 16 piece bucket we got (and paid for) only had 11 of pieces of chicken in it. Couldn't even get the mix up right. Also, I'm generally not one to complain about customer service since I work in it and understand everyone has their off days, but I don't appreciate being overcharged for things I didn't get.