Jack in the Box

jerry c

No drive-through service, waited five minutes and drive-through finally drove up to window had Rogelio and his overweight coworker start to yell out at me telling me they’re shorthanded and that they told me to wait in the drive-through five minutes or more is more than enough time to be waiting. If Jack in the box is that shorthanded they should just close that Jack in the box down thank you have a nice life

Eva Bedoy

Horrible experience. I looked at their menu in the drive through and it clearly saw tacos for (2)1.49. Nothing I made up. I got to the window and lady told me to I was lying I took pictures and told them I would be calling headquarters. They were charging me 1.89. I felt as if they thought I was trying t ok Rob them. As I decided not to argue further I paid what they charged me. Well over the price the menu said. As I went back through just for me my own satisfaction to take pictures, to let everyone know I wasn't lying, about the wrong price of tacos. To my surprise I encountered a very rude man, stating he was the manager. Hecwas so darn rude to me. I couldn't understand why he couldn't be a manager with respect for me. It wasn't the error it was the principal of how I was treated. Long story short he didn't make anything right even though clearly showed 149 and was very rude to me and said I could give you 20 cents if you would like and that wasn't called for. I had already paid the charges they charged me for. I believe the customer service he portrayed was very much so below zero. He should have treated me better understanding that their billboard showed a price and he should have honored it. Instead he argued with me he said for me to call headquarters was very rude to me and said I could give you some change if you want and again it was not the $0.20 difference or 40 cents difference or whatever it was it was the principle of the thing and how I was treated and that was definitely not called for.

Miriam Delgado

I was at the drive through and wanted to add to my order and they told me I have to go inside and order it or go through the drive through again. Ridiculous they could of just entered my order and had me park to wait when it was ready.

danielle motta

I am ashamed at the treatment that one of your employees showed to a customer tonight. A family had a HUGE semi truck and was unable to go through the drive thru. The woman and her son at 10PM got out of the truck and rang the doorbell to try and order food. The employee told her no. She walked by our car and asked the car behind us if they could help her and of course they did.. the employee actually came out of the building to chase her away and advised the gentleman he couldn't order for her.. this poor mom just wanted food for her family and there was a kind person who was willing to help.. why on earth was it necessary for your employee to run out the back door to prevent her from getting food and advising she was calling her manager. Because clearly ringing that truck bell does not work.. TRAIN YOUR EMPLOYEES BETTER!!