CVS

Mae Vaughn

I don’t even want to rate one star. They always give the run around, very rude and unhelpful staff. Only reason I chose this pharmacy is because my insurance only accepts CVS. I despise this store and the non-efficient staff. Never answer phone calls, when you go to the pharmacy it’s always a long wait like no one knows how to do their jobs. They don’t write notes anywhere saying drive thru is for covid testing only. So you wait in long lines just to be turned away, to stand in another long line inside. 10/10 would no recommend. Besides that if you need an emergency refill they charge an expensive price, atleast Walgreens works with their customers using coupons and discounts.

Alona Chiong

I want to give "0" star on this review. I have a bad experience and very disappointed with my visit today. The cashier or the "store manager" is so RUDE, DISRESPECTFUL AND REALLY MEAN to me. I purchased the Crest Mouthwash that cost $8.79. I went to the cashier to cash out my item. I told him I will use my printed $5 and $3 off for any oral care purchase because it will expire on that day. With $8.79 item minus $8 ECB. So, I am expecting that I will pay atleast like $1 plus including the tax. But to my surprise, the cash register already done with the transaction, & when I saw the receipt I found out that my Carepass $10 reward was used. I asked him why you use my Carepass? the amout of it is even higher that the item that I purchased. Also, I have $8 ECB that I gave to you, where is that? He said I did not click your Carepass reward. I said, who did it? the machine??? I insist that he needs to return my $10. I just only want to use is the printed ECB because it will expires on that day. He said, your Carepass reward will be return to your card, I said HOWWW? once it's used it will not go back there. I demanded that I he needs to print me $10 and what he needs to use is my $8 ECB. He said I will not print and give you $10. He was arguing with me that time but I insist. He was rude and angry when he handed me the printed $10.Then, He asked me again to have my CVS card to scan so that he will redo the transaction, when I handed my keychain to him he saw that I have another CVS card he said you are not allowed to use 2 cards, I said why? he said it is illegal. How is it become illegal if we are paying for that 2 cards monthly one is registered to my family member and one is named to me? I just only put the two cards in one keychain together. So every visit in CVS, I can use which card has a good deals. He was so rude, he keeps on arguing with me with an angry face. So disrespectful, coz I heard him talking about me with the other cashier considering I am only few steps away from him. I told him I will complain to the manager, he said file a complain if you want I am the manager here. I told him if you are the manager you should know, how to treat the customers properly. He did not even apologize for his mistakes when he used my Carepass reward.

Mekey Loreno

Not sure how they are as far as shopping inside the store, but pharmacy really needs to do better. Especially as far as having your prescription ready. They never have anything in stock everytime I try to get my medicine refilled. Which is an inconvenience especially when I am running low on my medicine. Also, they are very slow especially when calling them. I was on hold for literally 23 minutes before they answered. It happens everytime I call about a question. Drive thru is absolutely ridiculous at times. They just need to do a little better. As far as the pharmacy staff....not sure if all of them are friendly, but the ones that have served me are nice.

Tee Rag

I have been getting my prescriptions sent to CVS for years and never had a problem until now. I don't know whether or not Kendall was having a bad day or not but she was very rude. I asked her about a prescription that my doctor told me that she sent in September of 2016. I pick up my maintenance medication every month and no one told me about an additional prescription that was sent in. When I asked Kendall is it normal for them not to inform customers of all the medications that they have on file, she rudely stated that she did not understand my question, while rolling her eyes. She then just walked away to get the pharmacist. What happen to good customer service and respecting others as they respect you. If you are not happy with your job, you should seek other employment.