T-Mobile

Chris Chandler

Go talk to kennon he is the man. I spent hours at the idlewild location to no avail. Kennon took care of me in 30 mins. Definitely will come back!

Bob Cazasta

After spending 2.5 hours on the phone with tech support, all they managed to do was completely disable all functions on my wife’s new iPhone 13. I went to the T-Mobile store in Huntersville and Whitney helped me. Within 10 minutes Whitney had the issues with the phone corrected and I walked out with a fully functioning phone. Whitney was extremely friendly and obviously way more knowledgeable then on-line tech support.

Javin Francom

I went to T-Mobile to switch from my old cell service (Net-Ten) to T-Mobile. At first I got my new plan and all was well, I just needed to wait 3 days for my old number to port over, because they gave me a temporary number. 7 days surpassed and my number never came, I went to another T-Mobile to see what was wrong. The guy who helped me screwed my number and gave me a 'digits line' whereas I needed a 'voice line'. Now I need to talk to customer service and try to figure out how to get them to help me. yay.

Carissa Hughes

I came in yesterday to switch out my old phone for the upgrade. Being that I am still on my parents plan, my dad had called ahead and given Arturo the run down of what we needed done. When I showed up Arturo provided excellent customer service and handled everything seamlessly. Besides just helping me swap my phone he also helped me pick out a phone case and show me some features on the iPhone that I didn’t know existed. Thank you Arturo for the 5 star experience!