Wendy's

Angela Lucas

Used to love this Wendy’s but now NO! Asked for a sweet tea no ice, got unsweet with no ice. Asked for a Carolina classic with cheese. Haha no cheese. What’s so hard about getting an order correct. Hateful talking employees. No smiles no nothing.

Megan Thayer

Sloooooow service. You will wait for a long time. We waited in the drive thru for a while and decided to go check into our hotel and come back. We went into the dining room this time and ordered at the counter. All we got were 2 fries, a frosty and a chocolate milk. They didn’t have chocolate milk, so I just had them give me a frosty instead. The fries were gross. They had a horrible tasted and were not even salted. We threw about 95% of the fries away. Inside was smelly, and dirty. Gross gross place.

Zac D

Every other time I go, I spend 15-20 minutes in a 2-3 car line. Sometimes they are somewhat fast. But the times they are slow are so often that I’m never going back. Tonight they took my order only to tell me - once I got to the window - that they actually didn’t have my order (frosties) available. Just tell me at the order screen maybe??? I don’t understand how fast food customer service has just absolutely tanked over the last year but it has. And yeah I get it, it’s fast food so I should keep my expectations low (apparently), but some of this is just common courtesy (or so I thought). Whatever. Ugh. Skip this Wendy’s. Seriously not worth it. Go somewhere else.

Kalina Cuarisma-toney

Horrible service here. Sat in drive through line for about 20 minutes. Decided to do a mobile order. Since I finished placing my mobile order one car before the speaker, I followed the instructions on the app and parked in the mobile order spot. I tried both doors to the restaurant that were locked. We drove back to get in mobile order parking space and attempted to call the store. They have the phone off so you constantly get the busy signal and cannot speak to anyone. My husband walked up to the drive through window where they told us we had to get back in the drive through line...which we would have waited an additional 20 minutes. We were able to reverse back into the spot that we were in prior to us leaving the line. When we got to the window they told us we had to go back through the line and we asked for a refund. They said I could get it through the app, it wasn't possible so they said the order hadn't gone through on their end. I showed them where I had a receipt that I paid. The staff member taking orders said it didn't show on their screen. The manager finally went to look for my order and found my receipt. I didn't get the name of the girl but she was mouthing off and extremely rude. Mobile order shouldn't be an option if it isn't available at the location. Rude employees who lie.