Hampton Inn & Suites Reagan National Airport

Alexander

Amazing location, friendly staff, and fantastic amenities/rooms. This hotel has it all, especially since it is finishing up a near total renovation. A very short walk to the Metro where you can quickly be in DC in a matter of minutes. HIGHLY recommend. The free breakfast and airport shuttle can’t be beat.

Michala Enli

When we arrived at the hotel, the entire lobby was torn up being remodeled. This included the breakfast area. They had breakfast set up at the Holiday Inn next door, but the communication on where exactly this was, the hours, etc. was extremely poor. On the morning we checked out, the elevators down to the lobby were being inspected. There were no signs on the elevator buttons in the lobby or on any of the floors. After a few minutes of standing there pressing the button and nothing happening, we gave up and carried our suitcases down 6 flights of stairs. During the checkout timeframe seems like a really bad time to not have the elevators accessible to guests. Thankfully we were able-bodied enough to carry our luggage down the stairs. The room itself was nice and updated. I understand that this is all a necessary part of remodeling, but there was no note of these inconveniences on the website when we booked and I’m not sure if the room rates reflected this. The biggest complaint we had was the lack of communication surrounding these temporary changes. If we would have known about the remodeling in advance, if we had been informed of the changes to the breakfast, and if there were signs posted on the elevators informing us of the inspections going on that made them unusable, it would have eased a lot of frustration.

J Ramses Arias

Great customer service, big comfy rooms with a microwave and fridge. The only complaint is that they don’t have room service daily. So we had to ask for dry towels for each day. The bright side is you get complementary breakfast daily. Would definitely recommend. Another great thing about this hotel is that your close by shopping malls and restaurants.

Truth Lva

Very quick and easy check in. The digital process is genius for those who are tech savvy enough. The older crowd would probably still prefer normal front desk check in. I did not understand why there weren't any trash bags in the receptacles that were provided in the rooms. The room appeared clean and presentable. Didn't interact with any team members except at breakfast on Sunday morning. The lady keeping the food stocked did a great job considering there were large groups of people there. Sausage was not thoroughly cooked though. Would have liked an additional meat alternative like bacon or ham. Overall good experience though they location posts challenges for charter buses with large groups. I would stay there again for a little less price though. Double bed though not Queens.