Cold Stone Creamery

Monica Morris

The person who helped us, Roger, was attentive, respectful, and easy going. We came when it was super busy and he seemed to be the only one who knew what he was doing. This used to be such a great location, but it seems like management needs to get it together. From what I’ve heard, this location struggles to pay and retain their employees. Very disappointing that store or mall management does not step in to create positive change.

Mrs Miner

Wow!!! I used to love coming to cold stone but lately it’s been just horrible, the workers weren’t wearing appropriate gloves and they were doing such a bad job making the scoops, they all were very distracted the tables were disgusting. They were out of a lot of the ice creams. The floors were disgusting and so was the glass it was so gross it made me not wanna be in the store cause it was that gross the line was so long but it shouldn’t of been if they were actually helping the customers and I feel like a lot of the people need to be trained about making ice cream bowls or anything and they need more training for cleaning the store. Do better cold stone. You used to be such a good ice cream place.

PacoElTaco

I went on a date with brandt here, was quite enjoyable, the ice cream was cold yet scrumptious. The stone that they used to make the ice cream seemed to be quite cold indeed which i enjoyed. My one complaint is that the mint mint chocolate chocolate chip ice cream seemed to have more than one chocolate chip, unlike the name implied. I'm not sure if this just a mistake but it really made me confused. Don't get me wrong i was still content with the ice cream provided, as it had an equal balance of mint mint to chocolate chocolate, the chip was the only imbalance. All things including very good ice cream place would recommend the mint mint chocolate chocolate chip or the birthday cake remix™ as they are both superb.

Nate Somsen

Date of Visit: 7/9/2020 OVERVIEW - 4.5 Came here with some gift cards and inspired by my wife's sweet tooth. LOCATION - 5 I'll be honest, I am a little sour with Google Maps with completely jacking me up and leading me all around to get to Cold Stone. I ended up parking behind the mall and having to cut through the entire mall, finding one of their maps and then making my way to Cold Stone. They have a great location, that is if Google Maps doesn't lead you astray. PRICE - 3 The price I find over the top inflated. The ice cream cake I bought was $32 after tax. That is outlandish to a Mad Max level! PRODUCT/SERVICE - 5 While I do complain about the price of the Midnight Delight (which sounds over-the-top inappropriate), it was simply amazing in taste! POINTERS/PERKS - N/A I think they have some kind of club with your phone number or app or something. I think they also have a birthday program. EMPLOYEES - 5 The employees were kind and patient and were rather helpful. No complaints from me.