Address: 13756 W Bell Rd, Surprise, AZ 85374, USA
Phone: +16235440368
Sunday: 11AM–12AM
Monday: 11AM–12AM
Tuesday: 11AM–12AM
Wednesday: 11AM–12AM
Thursday: 11AM–12AM
Friday: 11AM–12AM
Saturday: 11AM–12AM
Kyndra Sharp
Very disappointed. Took my grandpa to dinner for his birthday tonight. Usually aren’t the people to write a review but feel we need to after tonight. Our server was Miya, do not get her as your server, it took 40 minutes for us to get our bar drinks which we saw sitting at the bartop we ordered, and then our food order was all messed up. She never brought us anything and the store was not busy at all. She had 3 tables when we walked in and down to just us. The manager Eric and the server marissa were amazing. She helped us send our food back and get it right. She also apologized but we weren’t even her table! Something has changed with the kitchen, the food didn’t taste fresh like it usually does. The manager Eric made it right and did all he could for us. I love Applebees so I was very upset with my experience and my grandpas first experience there.
Risse Begay
Ordered a oriental chicken WRAP and was given the salad. Asked our waiter Ethan and he said " I thought you ordered the salad" husband and I said no I ordered the wrap. Asked for it to go and only came back with just the wrap, asked him what about the fries and he came back with the receipt and had the salad on there instead of the wrap which the salad is a dollar more? Didn't bother asking to adjust it as we were already annoyed. We asked for a 2 go box twice... not sure why he couldn't understand as we were being patient but come on LISTEN! It wasn't busy for being a Saturday night at 10 pm. Probably will never be back again.
Kayla Okuly
The best thing about this Applebee's location (other than a large menu option) is the server Nichole S she's beyond awesome and makes it a more personalized family experience nothing but laughter and smiles with every table she went to next time I come here I'm recommending to be sat in her section! Keep up the great work Nichole! Also I highly recommend the cheddar bacon chicken skillet!
Chris Cooley
I don't know if something about them has changed or my taste buds have changed, but honestly their food wasn't the same that I was used to. There wasn't a lot of flavor and my chicken was to the touch could only a southwest bowl. The cheese dip took 20 minutes to get out and was inedible for 5 minutes due to temperature hotness. It was so hot it was steaming. My brother liked his fettuccine but he was the only one that enjoyed their dish. Everyone else didn't finish. The waitress was kind and attentive, at first all over the place but finding out more about her, finding out she has some life stuff pulling both directions. So she had the twisties made you understand more and know she was trying her best. Again, not sure why, but just wasn't the same.
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Good variety of stuff!! They usually have a $1 dollar monthly drink too!! Check them out!!
The two best appitizers that are included with the two fors is the onion rings or the boneless wings.
I believe they do have s Happy Hour. Mon-Fri I think it's until 5pm, maybe 6pm
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