Homewood Suites by Hilton Phoenix-Biltmore

Vanessa Jones

Rooms are great. Only problem was the stove top not working well. Everything else was great.

Verified Hotel Guest

Positive: The breakfast was very good. Negative: The elevator broke down with my family in it. It seems like staff knew and did not stop people from going on it.

Verified Hotel Guest

Positive: The room was much bigger than I expected. Very nice and roomy plenty of closet space. Cute kitchenette. Nice sitting area . Comfortable for our family. Breakfast space was nice and big for the entire family to enjoy together.

A Rohr

The room was a little outdated but livable for two weeks. The hallway to the room smelled bad just like dirty people. They did pass a carpet cleaner over the hallway carpet the day before I left and perfumed it so at least they are trying. Breakfast was weak. Same thing everyday microwave eggs and sausages were the only hot food the rest was cereal yogurt etc. Hotel staff (front desk) was polite and helpful. On my side of the building the cleaning guys didn't speak English but farsi so had a little issue getting toilet paper when I asked the guy in english. but the front desk has it and they speak English. The can opener in the room didn't work it was all bent out of shape. It would be nice to have someone check these items from time to time to make sure they work. Noise level at night was hit and miss. A lot of traffic noise on the outer rooms where my work mate was staying I was in the court yard and that was mostly noise that ended by 10 pm. It's in a convenient area next to resturants and grocery stores as well as a whole foods across the street. But because it's between two main roads you pay the traffic noise price at night.