Enterprise Rent-A-Car

Category: Car rental agency in Durango, Colorado

Address: 26977 US-160, Durango, CO 81301, USA

Phone: +19702592101

Opening hours

Sunday: Closed

Monday: 8AM–5:30PM

Tuesday: 8AM–5:30PM

Wednesday: 8AM–5:30PM

Thursday: 8AM–5:30PM

Friday: 8AM–5:30PM

Saturday: 9AM–12PM

Reviews

Emily McDonough-Gaskins

Apr 16, 2022

My husband and I came in here because we had to pick up a rental vehicle because a ridiculous 23 year old kid decided to run a red light and plowed clear into my husband's truck that he uses for BOTH his local small landscaping business AND as a personal vehicle. We arrived at Enterprise Anna Kassandra was ABSOLUTELY AHHHH-MMMAAZZZINGGGG! She provided top notch customer service to us. She totally put us at ease by chatting with us and offering a wide variety of vehicles for us to pick from. She even made us laugh after what a really challenging experience! My husband was unfortunately in pretty awful pain due to the poor decisions of someone being totally irresponsible with their actions that caused the wreck. We are beyond grateful for having such a wonderful experience at Enterprise. Thank you Kassandra for making an awful day a little bit brighter! You are INCREDIBLE!!!

Sean Hauser

Oct 26, 2020

I'm very disappointed with this Enterprise location. My company has an account with Enterprise and have been long-term customers but they really let us down today. We're trying to get our 2 wheel drive rental vehicle switched out into a 4-wheel-drive or AWD so that we can get over Wolf Creek Pass safely in a blizzard, but the woman we spoke with at this location told us that she wouldn't let us switch out our vehicle because "Everyone comes down here with 2 wheel drive vehicles, then wants to switch out to 4-wheel drive vehicles to get back home and we can't keep letting our 4-wheel drive vehicles leave town on one way rentals." So basically, they are more worried about their supply of 4-wheel drive vehicles running low then they are making sure that a long-time customer and account holder are taken care of and can safely get home. I will NEVER rent from Enterprise again.

Johnathon H

Aug 8, 2020

When I initially stepped into the car I was a bit disappointed. It was a bit filthy. There were smudges and clearly not cleaned well. I actually took time to clean the car myself before I ventured on my trip. Perhaps I’m a clean freak, but it was definitely unacceptable. The vehicle itself was acceptable, but you could tell the lack of care by this company. They are definitely very affordable, but not taking care of their people.

ashley Bochinclonny

Jul 13, 2020

I love Enterprise Rent-A-Car!! I love this location! They are very nice and they really listen!! I used them my first time last month and I had a great experience! The lady that helped me was very nice and really respected my questions and concerns. She told me about other coverages and got me a really nice car. I felt safe and happy with my choice.

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Questions & Answers

Can I pick the car up at the south Durango location and return it to the airport? Is there an extra charge?

Heather Smith | May 8, 2020
Elizabeth Levine | May 9, 2020

Yes, you can return to the airport. We rental from the south location multiple times a year, and always get asked if we are returning to the airport. We don't, but it's free of charge and they will shuttle you to a location if needed.

Does it cost extra to return a car to a different state than rented in?

Kerry Blackley | May 8, 2020
David Rosenthal | May 9, 2020

Yes...rent at the airport they usually do not have 1 way fees

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How do I get to your rental location from the airport? Do you offer a shuttle service? Also, when I am returning the vehicle do I have to drop it off at your location or can I simply drop off at the airport?

Jim | Dec 9, 2020
JWB Mining | Dec 10, 2020

Everything is right there at the airport. Being only a two gate airport everything is easy to find and access with the rental cars.

Is a credit card required for a one way cross country rental?

A Google User | Aug 11, 2020
Tyson Wolfe | Aug 12, 2020

Depends on age over 25 credit or debit 24 and under credit only

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If we are in Durango, down town, will you bring a car to us?

Angela Tilford | May 8, 2020
David Donovan | May 9, 2020

Enterprise will always pick you up. They have a rental place at the south end of town also so no airport fees .

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Does this Enterprise allow pets in the vehicles?

Tamara Giacomozzi | May 8, 2020
David Donovan | May 9, 2020

If they have to clean it do to hair or mud they will charge you for it.

Hi, I will be renting a car in Montrose in mid September and flying out of Durango at 6AM. Do the Rental offices at the La Plata Airport have after hours drop boxes?

Elin Kalaniopio | May 8, 2020
David Donovan | May 9, 2020

Yes, I believe so and I believe they are there from 6am till 11pm. At the airport all the rental agents work all the car rentals .

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