TownePlace Suites by Marriott Altoona

Alice Barnes

Very disappointing stay, we made our reservation in March for a handicap one bedroom suite, our check-in date was July 20-24 for our family reunion. By the way our entire family stays here, every year, so when we arrived to check in, no problem, until we got to the room, which was a King single mini suite, it was handicap accessible, but only the shower! My husband is an amputee and the reason we booked so far in advance was to make sure we had the 2 beds that are normal height for transition, we got one king size bed that was so high, he could not access. We went to the front desk and they said our suite was not available due to an extended stay client that did not check out, shouldn't have someone told us this?! The front desk person, said well there is a sofa, too low! At this point we had no other choice, between the family reunion, a baseball tournament and a festival, all other hotels are full. Then we find out no housekeeping, the hotel is 100% capacity and no housekeeping, come on Marriott! We get into the room, no trash bags, we had to request them, unacceptable in my opinion. Mold on the shower curtain, again unacceptable for a Marriott. The floors were so dirty, that if you walked across with no shoes, your feet were black. I could go on and on but I will send it to Marriott corporate. As I said, our family stays here every year, average of 50 people on average of at 3 days, for the past 10 years! Maybe it is time to take our business somewhere else! Very disappointing for a mega chain of hotels.

Ramam Venigalla

Clean, updated and friendly staff. Nice views from room. Enjoyed stay here.

nathan M

My entire family and I, really enjoyed our stay at the Fairfield Inn, at this location. The room was clean and inviting. The service was excellent, everyone involved in our stay went above and beyond. The kids really enjoyed the pool and my wife and I took advantage of the night time outdoor atmosphere, located behind the hotel. My wife really like the outdoor fire pit.

Tamika

Positive: The staff were very warm and welcoming Negative: I wish I could've stayed longer to enjoy the indoor pool.