Enterprise Rent-A-Car

Jared Henry

The staff at enterprise were kind and considerate. Showed me around the van, and gave me a card in case I needed everything. Van ran nice. Overall had no complaints, only praise!

Debra Caudill

Service started off great initially but the “manager” Brook (and I use the term manager in regards to Brook loosely) at the Fairmont location has absolutely no business being in her position. I’ve never been spoken to so disrespectfully. The tone she used during our entire conversation was demoralizing and completely unexpected from someone in her position. In addition, the rental was less than clean. I’m sure by how dirty it was that it couldn’t have possibly been disinfected, and about 15 miles from the Enterprise location the service lights came on.

holly sandy

I was lied to about car availability on the phone. An associate at the Fairmont location told me I needed to get there asap for a Mitsubishi Outlander. However once there she said it was unable to be rented due to interior damage. I had a reservation for a car since Monday morning. After she said it couldn't be rented out I asked why she offered me the car on the phone then. Her response was she didn't realize it was damaged. However the lady that came in after me drove off in it. I ended up walking 5 miles home and 2 days late for work. Thankfully the company I work for was able to get better assistance than I was. This was very unprofessional and sad cause it's the closest rental place without having to go to clarksburg or Morgantown.

Beth Ann

The ease and convenience of renting a new car online and absolutely no hassles if you need to extend your time with the car. I have spoken with a few team members on the phone and they have each been so pleasant and well versed into handling my specific requests. I highly recommend renting from them, they have a loyalty program you can join to earn points towards future car rentals. Many many options to choose from as far as types of cars for rent and very reasonable rates considering I rented a brand new car (2020 model with only 4,000 miles on it!) I will definitely be utilizing this company again in the future!