Fairfield Inn & Suites by Marriott Fairmont

Category: Hotel in Fairmont, West Virginia

Address: 27 Southland Dr, Fairmont, WV 26554, USA

Phone: +13043679150

Reviews

Linda “Grannylin” Pritchard

Jul 13, 2022

Every part of our stay was wonderful. Very clean and nice decor. Good free breakfast. And everyone of the staff was friendly and helpful. ! We will book again when we are in the area.

cassie Hill

Jun 17, 2022

The room was very stinky, had a strong buring smell coming from the fridge and microwave. Front desk guy removed the microwave, but the smell came back. Couldn't use fridge due to smell. Hotel was sold out of rooms with double beds so eventually had to be moved to king with a pullout couch (very uncomfortable) at 9pm at night with 2 kids and my elderly grandmother with no help. Manager wasn't any help at all when checking out. Pretty much said since I booked threw Hotels.com she couldn't do anything. Contacted Hotels.com they where very helpful, but the hotel only wanted to refund me $30.00 for all the trouble we had. Lady from Hotels.com said the manger would barley talk to her, got disconnected and wouldn't get back on the phone. So couldn't get the issue resolved. Still trying to get a full refund. Hotels.com has been very helpful in trying to resolve this issue. Would not recommend this property.

Tim Baab

Mar 31, 2022

Hotel is beat up. There was no button to for the first floor on the elevator. If you stayed on the third floor and wanted to get to the irst floor, you had to stop on the second floor, call the front desk on a phone provided and the person at the front desk would then go push the button on the first floor as if someone needed the elevator to get to their room. Tub was slippery. no safety bars. Side doors to the hotel would not lock. Just yanked it hard and it would open. Dead bolt lock on my room was not functional - did not work. Stayed there 3 days. Called the front sesk on the second day requesting my room be cleaned and they did not do it. Front desk persons were nice but needed more training on communication skills. One yogurt I grabbed for breakfast was out dated and threw it away. Hotel is just surrounded at night with oil and gas pickup trucks and other oil and gas vehicles. I think they are very rough on this place. Bed was uncomfotable. Towels were not uniform. Drain on tub was rusting. Room lighting was poor. Water pressure was good but needs a new shower head. The place was just dirty and weird smell and outdated. Needs a complete remodel badly.

Bob Carey

Dec 23, 2021

Easy on off highway, signs well makes. Big parking lot in a safe environment and a lot of other businesses and restaurants. Front desk workers were friendly and knowledgeable. They have and indoor pool, exercise room, and business area with computers. The room was kind of small but we'll laid out and smelled clean. Beds are covered with quality sheets, comforter, and pillows and are very comfortable,. Large screen TV with several movie channels. Bathroom is nice size, clean, and provides a good shower experience with good water pressure and volume. Over all modern, well kept building..

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Questions & Answers

How far is the hotel from Fairmont state University?

Khalid Abubaker | Aug 9, 2021
tm TM | Aug 10, 2021

20 min. Give or take, depending on traffic

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