Extended Stay America - Cincinnati - Florence - Turfway Rd.

draco4444

Decent rooms, excellent location. Quick access to the major highways there. Plenty of shopping in the immediate area and only a short drive to the mall area as well. Only downside was the first three evenings. The hotel has a non-smoking policy and there was a horrendous overwhelming smell of Marijuana in the lobby and elevator. It permeated in the elevator for another day or so after the first three evenings. If it took that long to deal with this issue, I'm not too inclined to return there when there are plenty other hotels on the same road within just a few blocks.

David H

Friendly guest services. This place is very clean and the rooms are a good size as well.

Donald Dyer

Awesome place nice and comfy beds staff is amazing and they got breakfest it isn't the best but it's okay and at least they have one could add some orange juice to the menu though mark is awesome and friendly and makes sure you got everything you need no matter how many times you ask for stuff Amanda the manager is super sweet and makes sure things are taken care of they keep it clean and not a whole lot of noise to keep you up at night so it's a win win

William Lawrey

The place is clean and quiet and all, which it should be with what you are paying, est. $1400/ when u pay up front for the whole month 😱. The biggest problem I have with this place is the fact that they took advantage of the fact my 71 year old father is not as on top of things as he used to be. Last December he went to the bank and went ahead and pulled out the cash too pay for the room since he was already there and cash makes it easiest. The girl working at the desk started a conversation with him about something he was obviously passionate about, just to divert his attention so she could take advantage. He was wrapped up in the conversation and forgot to ask for a receipt, which would have never happened in his younger years. He realized his error when he got up to his room, and went down to ask for one. She claimed he never paid the money. He got a statement from his bank showing he withdrew that amount that my day, but that was not sufficient enough. He asked for them to review the camera footage from the desk, which they agreed to, but later claimed the camera was "faulty' and no recording from that day was available. So he was pretty much just S.O.L., and had to pay another $1400 , thanks to the thief or thieves. Taking advantage of the disabled, or the elder members of our society, or anyone struggling with mental illness is just unacceptable. He called people in upper management positions and was just blown off. That is most surely not the respect that a veteran of the United States Army, who served as a medic in the Vietnam Conflict , then got a 4 year degree from Morehead University, and worked until retirement, raising 5 children deserves. Grotesque!!, if you ask me, and someone should be ashamed 🤬😤🤮💪!!!!!