Neighborcare Health at High Point (Medical and Dental)

Abreham Ayale

Unprofessional and rude staff. I made an appointment 2-3 months in advance. Two days before my appointment, They canceled on me with zero explanation.

Caralina Casperson

horrible customer service and patient care, even worse communication. i had to take the bus over 20 minutes (using a walker, as i was just released from the hospital with rhabdomyolysis and cannot walk without assistance and in a great amount of pain) and waited in line for another 20 minutes. during that 20 minutes, i was cut in line twice and not advocated for whatsoever. once i reached the reception desk, i was told my “appointment had be canceled” and was told to be seated and wait until i was called. the receptionist thereafter took a lunch break and, after 45 minutes waiting, i left. i was in the hospital for acute renal failure and a very serious muscle injury for over a week only to be told my follow-up appointment had be cancelled with zero apology or remedy taken to make things right. thankfully, i was able to make a primary care appointment with swedish for this upcoming friday but i am still appalled by this clinic’s lack of organization and patient care. shame on you. if i could give zero stars, i would.

Dalen Tweedie

This place has been borderline harassing me over the past 2 years. I have had plenty of appointments that were scheduled and then just canceled for no reason. This has happened over 4 times in the last 2 years and is completely wrong. They have no professionalism and should not have a license to practice. What good is it to people if you cancel a follow up appointment after an extraction, you realize someone's health it at risk when you do this to people.

Kate Berry

Tried to make an appointment twice and both times had to wait over and hour for someone to pick up the phone. It's just ridiculous. Reception people are consistently unpleasant. They pretended they didn't understand a guy who had some accent and told him they will have an interpreter to call him.