Derr Jewelry

Amy

To say I had a horrible experience here is truly an understatement. Derr Jewelry provided the WORST experience out of any product or service I have ever received. I would recommend any jeweler other than him. My partner & I chose Derr to make a custom marquise-cut diamond engagement ring. From the very beginning his customer service sucked. The kicker is that he BROKE the 1.5 carat marquise diamond that was set in my ring. And he had the audacity to accuse me of breaking it! It was confirmed by a GIA-certified gemologist that he broke the stone when he set it, and he knew it, because a diamond makes a loud sound when it breaks. He lied about it and refused to give us our money back. We lost well over $6000 because of this sketchy jeweler. Plus, he made shopping for an engagement ring, something that should be a lovely experience, an awful one. Derr Jewelry's service is deplorable, borderline criminal, and his workmanship is abysmal. DO NOT go here for any reason.

Thompson Family

Excellent customer service as well as interesting and wide variety of jewelry choices. Full service jewelry repair and unique custom made to order jewelry! A welcome change to other stores we have visited in PT as they do not discriminate against anyone’s choices or beliefs. This store displays an American flag as we learned that the owner and workers are both veterans.

Lara

They sold me a faulty watch battery, it only lasted 3 months. Poor quality. Also the owner doesn't wear a mask even when it's required by mandate and refused to wear one when requested. A polite request to wear a mask was met with a very rude response.

Jim Roberts

It's a wonderful business. A reasonable priced jeweler who has immense talent. Derr Jewelry changed a battery in my Skagen watch in minutes and charged me half what I typically paid for the same battery change in Edmonds. Port Townsend is so lucky to have Derr Jewelry