Address: 3730 S Pine St, Tacoma, WA 98409, USA
Phone: +12534444812
Sunday: Closed
Monday: 8:30AM–5PM
Tuesday: 8:30AM–5PM
Wednesday: 8:30AM–5PM
Thursday: 8:30AM–5PM
Friday: 8:30AM–5PM
Saturday: Closed
Willis Wunder
My wife and I both had contracts with the Neptune Society, and my wife recently passed after a long illness. The entire process was handled very well by the Society representatives, and took much of the burden off my shoulders during a time of great bereavement. I recommend their service without reservation.
Tammie Joseph
Our friend past away in May and he had the Neptune society program for himself. I saw how easy it was having everything already set up, so we didn't have to worry about anything when it came to arrangements. The details were taken care of for him. My husband, my mom, and I decided this was the best way to go. This way when our time comes whoever is in charge of our departing won't have to work so hard to take care of things.
Pete Cholometes
I really did not know what support to expect from Neptune, however, the support given to me after losing my wife was above reproach. The caring, the follow up, and personalized attention to detail exceeded my greatest expectations. I would recommend their services because I trust them to do the best, and, I have already referred 3 individuals to them. “Thank you” Neptune for helping me through one of the saddest times in my life. ❤️🙏👨🦳
Bryan John Holmes
The representative was well prepared and throughly answered my questions. Upon purchasing the service, I felt relieved that I wouldn’t be a burden on my loved ones. Neptune Society pretty much takes care of everything, i.e. removal of the body, paperwork, death certificate etc. The service allows for our families and friends to grieve without additional stress.There are additional benefit too, but I would recommend speaking with a representative. Lastly, the price is fantastic! I guarantee a traditional service would be 4 to 6x times the cost of Neptune Society. I highly recommend Neptune Society for funeral service.
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Hello Jacqueline, cremation costs vary on a number of factors such as location, memorialization options, travel, etc. It is best to contact our customer service team for a quote or visit https://plan.neptunesociety.com/
There are a lot of variables to consider during the process. They will however, tailor(within reason) to your families wishes. The phone call is free
Yes, you can come by any time on our regular hours of operation (8:30 AM - 5:00 PM), to speak to us if you have any questions or are interested in learning more.
A death certificate and cremation permit must be signed prior to cremation. Any delays may be out of our control, but Neptune Society walks you through every step, helping and guiding you through the process
Through the Veterans Administration, veterans may be eligible for the following benefits: $300 reimbursement towards your cremation service, free headstones or markers in granite, marble, or bronze, and presidential memorial certificates
We have a wide range of beautiful and unique urns. You can check out our catalog here https://www.neptunesociety.com/merchandise
Hello, Yes, we do offer viewings as an option. Thank you, Customer Service
A funeral director does not need to handle the ashes. Usually they are provided to the loved ones for a scattering, burial, keeping at home or a number of other options.
Neptune Society helps families navigate government paperwork and determine available military and social security benefits for cremation costs.
We do offer incentives for companion purchases.
Yes, we handle the death certificate and copies of the certificate as needed.
Please follow the link below and choose the option "Manage my Account". This will help you with your concern or you can always call our customer service team and they will be more than happy to make this change for you https://www.neptunesociety.com/customer-service
Our costs vary based on location, memorialization options, travel plans, etc, so it is best to contact an office for an immediate quote at https://www.neptunesociety.com/request-information or our Customer Service team
You can update your payment information under 'Manage My Account' at our customer service page: https://www.neptunesociety.com/customer-service
You can see your account information under 'Manage My Account' at our customer service page: https://www.neptunesociety.com/customer-service
While our physical offices are only open during the weekdays, we are available 24/7 via phone or our online cremation planning https://plan.neptunesociety.com/
Please contact our Customer Service team and they will be more than happy to assist you with a copy of your contract.
If you purchase a Pre-Arrangement Plan with us, there will be no additional fees or charges when the service is activated as long as your contract is paid in full. Additional charges only happen if your loved ones desire to purchase multiple Death Certificates, other URNs of their preference, or any other services that were not part of your purchased contract. If you have any other questions or concerns, please do not hesitate to reach out to our customer service team and we will be more than happy to assist you
We do have a refund policy in place for every contract purchase. Please feel free to contact our customer service department for more questions or concerns
Simply call your local Neptune Society office and our staff will assist.
As long as you have the travel protection plan as an addition to your purchased package, you are covered nationwide and worldwide with our service. For a better explanation and more details please contact our customer service team any time
We offer prepaid and immediate need cremation services.
Have someone call our customer service toll free number and they will take care of everything
This can vary depending on a number of factors such as what state you live in, how long the medical examiner takes to sign a death certificate, etc. The average total time is between 7 and 10 days.
We provide a variety of urn options including temporary urns that will allow you time to decide on an urn of your choice. Check out our complete catalog here https://www.neptunesociety.com/merchandise
Yes, you can still donate organs prior to cremation. We coordinate with all Tissue Banks. However, most organ donations take place at the medical facility where the death occurs, and the hospital arranges for the donation before turning over the deceased to us for cremation
Yes, we encourage everyone to preplan and that includes specific options for memorialization and celebrations of life https://www.neptunesociety.com/a-loved-one-may-pass-away-soon
Yes, we will work with any cemetery for placing ashes
Yes, we offer jewelry, urns, art glass and other keepsakes for cremation. You can see many of the options in person in our offices and/or see a number of the selections at this link: https://www.neptunesociety.com/merchandise
We have travel options that cover anywhere in the world
Unfortunately, we do not provide any pet cremation services
Yes, please check out our complete guide for all veteran cremation benefits https://www.neptunesociety.com/veteran-cremation-benefits
Yes, we have travel options that cover nationwide.
Yes, we do offer Scattering at the Sea services. Please feel free to contact our customer service team or visit https://www.neptunesociety.com/contact-us for more information
Hello Vicki, You can get more information on your account at this link: https://www.neptunesociety.com/customer-service Thank you!
It varies. My husband passed 6 weeks ago, I paid about 1800. That includes the numerous death certificates I needed at 20 a piece. I didn't get the urn from them. I bought his from Amazon many more options, and so much less expensive. I just took it to them when I picked him up and they put his ashes in it for me.
Hello Ms. McCall, Thank you for reaching out to us. If you were the Next of Kin and we provided the service please feel free to contact our customer service team and they will be more than happy to assist you with this information. You can reach us at 888-624-3310.
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