Optimum Experience Center

Category: Electronics store in Bay Shore, New York

Address: 1701 Sunrise Hwy, Bay Shore, NY 11706, USA

Phone: +18669503278

Opening hours

Sunday: 11AM–6PM

Monday: 11AM–7PM

Tuesday: 11AM–7PM

Wednesday: 11AM–7PM

Thursday: 11AM–7PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Catherine Mckellar

Jul 28, 2022

Went all the way there to pay a bill and they take no cash.

Evelyn Santos

Mar 25, 2022

Good attention from the lady who attended us

Edmund Ercole

Jan 16, 2022

Clean store, no customers and they will not exchange cable boxes. I was told that you can exchange a defective cable box, but they will not allow it at this location.

J W

Sep 25, 2021

No respect at this place.

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Questions & Answers

Can I exchange a non working cable box at this store

Carl Smith | Nov 7, 2020
Jose Valdivieso | Nov 7, 2021

No, I tried to do this myself just yesterday and was directed to go to the main optimum local office in Hauppauge for hardware related exchanges

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Can I pay my bill in Bayshore

Timothy Niblock | Nov 8, 2019
CherylAnne Deptola | Sep 8, 2022

yes !!!!!

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Can you do a name change at this store...put my husband's name instead of my own on the bill

Annette Maldonado | Aug 9, 2022
Adam Volpe | Aug 9, 2022

Not sure. I'd call them.

Can you return equipment there ?

Maegan Probst | Nov 7, 2021
Regular mike Giampino | Nov 7, 2021

If they feel like it on the day you go they will help you. But if they aren't in a good mood they will give you nothing but an attitude and tell you they can't help you with anything. This place told me I wasn't allowed to bring my ten year old daughter inside the store with me demanding I leave her outside all alone. I'm a single father I told them that they didn't care. I made a big deal about it and when I got in there they were mad at me for making a big deal about someone telling me to leave my young child in front of a bulking alone by herself. So they refused to help me with anything. When I asked for a manager they told me they don't have management there or supervisors they are all in charge. Then asked me to leave cause my daughter started crying and they said it was "causing a scene." don't go there. I mailed mine in they got it in 24 hours and I was able to track it. You can download a free lable on their website. Don't bother calling them either their cs number is as bab

Can I get AlticeOne without buying phones today?

Thomas Zuber | Nov 7, 2020
Brent Hinds | Nov 7, 2020

Yes you can

my Altice remote control is broken,can i go to the Optimim store in Bayshore mall?

Joe Devito | Nov 7, 2020
Edward Makin | Nov 7, 2020

No they dont do remotes there just phones

Can I get a new remote here

steve haimowitz | Nov 7, 2020
naty | Nov 7, 2020

Dk

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Can I pay my bill here

kim Halls | Nov 8, 2019
Jason Voorhees | Nov 8, 2019

Yes u can call customer service or walk-in

I need the phone number of the Altice Center at the South Shore Mall??

Bob Donnelly | Nov 8, 2018
Robert LaBoy Jr | Nov 8, 2018

Why they suck....

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