Holly Park Medical and Dental Clinic (ICHS) - International Community Health Services

Sarah G

It was thrilling to hear the staff make fun of me outside of the exam room door. Super not cool. It says in my chart I have anxiety, then to be at the doctor’s office heightened that, then to hear them making fun of me outside the door was enough to set me over the edge. This all happened after they kept me waiting for a very long time past my appointment time. Not cool, not cool. I’ll be changing my insurance and finding a new provider immediately.

Zach

I drove 45 mins for my vaccination appointment and got told wrongly by the girl in the front that my appointment was the next day. I waited until then, called the front desk who also confirmed my that I’d be getting it that day. Showed up just to be told that my appointment was yesterday. So I never got my shot and no one at their clinic took responsibility for messing up, blaming it on 3rd party services the whole time even though it was obvious it was their mistake. Incredibly unprofessional and just down right terrible at their jobs.

Michelle Guo

Everyone was so welcoming and helpful at this clinic! They were so patient when explaining anything I was confused about. Especially Dr. Hyelim Park, she made sure I was comfortable and was very informative. It’s rare to find a provider that combines such personal touches and care for a patient. I had some trouble with my insurance but they were very understanding and helped me fix it all! I highly recommend becoming her patient and visiting this clinic!

JD Easy

I felt disappointed about the service. A ICHS employee, Yui Hui who had worked in lobby close to the elevator, that guy was so rule to customers. I know the clinic has a lot of elderly patients so you should provide a good service, be patience , be a good listener and be a professional in your career but this person is lack of all the skills. I just shared my feeling after visited the office. I just recommend people must consider carefully when they select or resign the clinical. Dear, the management depart of the Holly Park clinical provide a customer service court for the employee. Highly recommend that. Final, I will change my family clinic to other place.