Bellevue Ear, Nose, & Throat (ENT) Clinic

Sara Marie Hartwig

Nice office staff. You will be taken care of, but the medical team seems overly busy and almost put upon by your presence. You will be taken care of though.

Amanda Verdon

It was a brief appt. Nothing stood out as excellent but also nothing as bad. The office was difficult to late on the hospital campus. Front staff and assistant were pleasant. Dr Laury did a cursory exam and she talks at lightning speed. But she was pleasant too

S Chen

Dr Truong earned my trust on the first time we met, he stood out by giving me lots of information and numbers in lightening speed, and I could see high energy level through his body gesture and his eyes. Now I have met him many times and had one surgery with him, without any doubt he is one of my most trusted doctors. Every time I met him, I think of the days back in school - he is like an A++ student, a TA, a professor, deep and broad knowledge; all my tons of questions got answered, even the tricky ones; taking me step by step finding out the root cause. He is also very professional and transparent. Lucky to have such a top doctor in my area!

Emily F

Find another practice. No sense of urgency or follow up. My first interaction w/Dr. Laury was great, & I looked forward to working with the practice. Bellevue ENT decided they needed imaging, and ordered it from Overlake. From that moment forward, I was not able to access care - the front desk, the online portal and the medical assistant all failed to respond to my requests for a follow up appointment, or test review and next steps - for 2 fully weeks after the test results were published. The reports were sent to Bellevue ENT the same day. Since Bellevue ENT couldn't "find" the results, they wouldn't schedule my follow up, or connect with Overlake Imaging where the test was ordered. Fail. Fail. Two weeks later, Dr. Lee from Bellevue ENT called me to tell me about a mass found on my brain, and refer me to a neurosurgeon. (I had already done that work myself, after seeing the imaging results two weeks ago). I shared w/ Dr. Lee my experience with the practice, and the lack of any follow up or responses to my requests for an appointment. He said he was "sorry that happened and every provider has different rules about scheduling. You're not even my patient." I said that I thought he'd want to know about the poor service and lack of compassionate care on behalf of practice. Dr. Lee added "You're not even my patient. If I hadn't called you today this could have been sitting for who knows how long. It was a *courtesy* that I called you." A courtesy, to finally call me and tell me about a mass on my brain discovered 2 weeks ago!? Good to know that's how it is at Bellevue ENT. My family will never go there again. I recommend you seek care elsewhere.