Cleveland Clinic - Solon Family Health Center

Drew Winick

Always beyond slow and expect to wait 45+ (even when checking in with a 5 minute wait). I gave this 2 stars because it’s conveniently located. Work on making your waitlist a bit more accurate. I get that emergencies come up, but it’s getting ridiculous.

mahogany Simmons

Never a good experience here first time I came for phlebotomy with my autistic 9 year old. He was afraid to get his blood drawn and the tech was very rude and said I’m not drawing his blood because he kept moving. I left out in tears I called the manager who was rude as well. Now I’m here today been waiting 2 hours for a ultrasound. No one has came out and said anything. I just heard the receptionist say hey did you call this patient yet, referring to me and the tech rudely said no we only have 1 room. I’ll never come to this place again.

Kathy Stanley

I always give 5 stars until now. Be careful, I waited 30 minutes and I was on time only to be taken back to the infusion center and find no patients except me and 2 nurses. This is not good folks. That was my monthly infusion in August. I might shift back to main campus. These nurses are not efficient. I know because I am a RN still working more than 50 years. Poor service speaks volumes.

Michael Piatt

Auto check in kiosk is aggravating and annoying when you have more then one appointment you have to do full check in from beginning for each appointment