Cleveland Clinic - Chagrin Falls Family Health Center

Jeff Sandora

Let my wife leave in tears with no meds or advice ..just she needs more time to heal.

Jennifer LUCIANO

Went to the lab for bloodwork and had a great experience. Thank you, Carolyn! The first lab tech ever, that easily found my vein and did not cause any bruising. She is gentle and calmed my anxieties. Bless you!

m Pile

The receptionist that answered was one of the rudest ladies. Was asking about employment drug testing and she made me feel stupid for even thinking they would do it there, even though I was referred to them from another Cleveland clinic branch.

Margo Bongiovanni

Arrived at my appointment for physical therapy to find the downstairs entrance locked. Was told it is due to Covid restrictions Got back in my car and drove around to the front many people mingling in lobby. Nobody downstairs where I am now waiting to be called for my appointment. Seems much safer to me than being upstairs with the crowd. I have been up and down twice bc I wasn’t aware that I had to check in at the lobby. I do not understand health professionals not being aware that if you need physical therapy you probably have a hard time getting around. Unlock the downstairs door please and let your patients in This is nonsense