MultiCare Indigo Urgent Care - Federal Way

Category: Urgent care center in Federal Way, Washington

Address: 31861 Gateway Center Blvd S Suite A, Federal Way, WA 98003, USA

Phone: +12536527215

Opening hours

Sunday: 8AM–8PM

Monday: 8AM–8PM

Tuesday: 8AM–8PM

Wednesday: 8AM–8PM

Thursday: 8AM–8PM

Friday: 8AM–8PM

Saturday: 8AM–8PM

Reviews

Michael Hartzell

Jul 3, 2022

Quite a surprise! While there was a wait on a Sunday, I was seen earlier than estimated. The online checkin system helped smooth the way and I was notified to say “ready for you!” Very friendly and efficient. Doctor was quick, communicative a caring. Made an extra to be sure I was comfortable. Appreciated the care and service!

Matt Conlee

Jun 9, 2022

The staff here is incredibly friendly and professional every single time, no matter how busy they are. They always do their best to get you in, treated properly, and get you on your way, and they do it with a smile. I highly recommend this center for your urgent care medical needs.

Betty Webb

Jun 2, 2022

We were so happy to go in there & out within 20-30 minutes. We called ahead & they put us on the list. By the time we arrived my husband checked in and within 10 minutes or less they called him in. This was the best experience we have had with an urgent care in years. I highly recommend them. I have been here before & was very impressed with this urgent care. We have to drive a little further but it is so worth it compared to waiting two hours at other urgent care facilities. I also want to add all the employees were kind & courteous.

hannah rose

May 27, 2022

First off the bat the whole environment is very welcoming, the lobby feels so much more like a cafe than a waiting room. There's comfortable chairs and couches and even a bar table along the window. Modern but welcoming, nice lighting, clean. I was even offered water bottles, tea, coffee, goldfish, etc from a snack/drink bar while I waited. Everyone was really nice and helpful, every employee there that I saw had smiles on their face and greeted everyone with kindness. Kiara saw me back, when explaining my reason for coming in I had a wave of anxiety and she was very understanding and accommodating, she handled it very well and didn't make me feel bad for having a moment. I left feeling much better than when I came in thanks to everyone there who got me in and out quickly and kindly. Overall great experience will definitely be coming here anytime I need urgent care.

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Questions & Answers

Does Indigo Urgent Care accept my insurance?

MultiCare Indigo Urgent Care - Federal Way (Owner) | Aug 13, 2022
MultiCare Indigo Urgent Care - Federal Way (Owner) | Aug 14, 2022

MultiCare participates in a wide variety of health insurance plans and accepts most insurances! For a full list, visit: https://www.indigourgentcare.com/faq#7. Since plan coverage updates frequently, it is always a good idea to check with your insurance company for current information about your coverage.

How much is a visit without insurance?

Milana Mitchell | Aug 13, 2022
Casie Scheel | Aug 14, 2022

I think it just depends on what you're going for.

Do they offer ultrasound?

KIMBERLY A. | Aug 13, 2022
MultiCare Indigo Urgent Care - Federal Way (Owner) | Aug 14, 2022

Hi Kimberly! At this time, we do not offer ultrasound. Apologies for the inconvenience.

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Can I schedule my visit?

MultiCare Indigo Urgent Care - Federal Way (Owner) | Aug 13, 2022
MultiCare Indigo Urgent Care - Federal Way (Owner) | Aug 14, 2022

Yes! All MultiCare Indigo Urgent Care locations allow you to schedule same-day or next day appointments online. Visit https://www.indigourgentcare.com/location/urgent-care-federal-way to choose a time that's most convenient for you.

What type of labs/blood tests do you offer?

MultiCare Indigo Urgent Care - Federal Way (Owner) | Aug 13, 2022
MultiCare Indigo Urgent Care - Federal Way (Owner) | Aug 14, 2022

We offer a number of on-site lab tests, including strep, UTI, flu test and TB tests. We also send out more complex tests to other labs. If you have a question about a certain test or screening, don't hesitate to give us a call!

If I don't have insurance, what is the cost for a visit?

MultiCare Indigo Urgent Care - Federal Way (Owner) | Aug 13, 2022
MultiCare Indigo Urgent Care - Federal Way (Owner) | Aug 14, 2022

If you don’t have insurance, Indigo Urgent Care charges a flat fee of $175. This fee will cover: - An exam evaluation with a medical provider. - In-clinic lab testing for strep throat, flu tests, UTI, pregnancy (immediate result tests only) X-rays. - Medication given during the visit. Your provider may also suggest additional detailed lab testing or other treatments that will not be covered by the flat fee. But, they will discuss the price and options with you before moving forward with any services.

Do Indigo Urgent Care locations have X-Ray?

MultiCare Indigo Urgent Care - Federal Way (Owner) | Aug 13, 2022
MultiCare Indigo Urgent Care - Federal Way (Owner) | Aug 14, 2022

Indigo offers digital x-ray. This is still one of the most common imaging tools and is used to confirm or rule out minor injuries or illnesses, including fractures and pneumonia.

Can an indigo clinic doctor make referrals (to specialists)?

Corrine B | Aug 13, 2022
Lisha Durbin | Aug 14, 2022

Yes they have the capability to send a general referral.

Is this strictly urgent care? Or can you come regularly, for primary care?

Karlie “M.O.B.” G | Aug 13, 2022
Lisha Durbin | Aug 14, 2022

It is strictly urgent care.

What are hours of operation after 8am opening?

Patti Ludwig | Aug 13, 2022
Dean Gruber | Aug 14, 2022

I says open Sunday - Saturday 08:00 to 20:00. Just need to read the information provided.

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