Titus-Will Ford

Category: Used car dealer in Tacoma, Washington

Address: 3606 S Sprague Ave, Tacoma, WA 98409, USA

Phone: +12534754151

Opening hours

Sunday: 10AM–6PM

Monday: 7AM–8PM

Tuesday: 7AM–8PM

Wednesday: 7AM–8PM

Thursday: 7AM–8PM

Friday: 7AM–8PM

Saturday: 7AM–7PM

Reviews

Korey Gardner

Aug 4, 2022

I spoke with Alisa not long ago regarding car oil issues. She is very polite and professional. Makes you feel like you're talking to a cool friend. She got me an appointment to get my car checked out. The crew there is awesome. They let you know what's wrong with the vehicle and let's you know what they recommend. In my case it was an oil change because my oil light came on way earlier than expected. After they fixed that issue, they went an extra mile and got my car washed too. Such great service. Thumbs up for that!

Abbey Cummings

Feb 25, 2022

Matt was very easy to work with when I wanted to buy a new car. He called when he said he would. Emailed when he said he would. Got back to me quickly with answers to my questions. Everything went surprisingly smooth. He seemed honest and seemed to care. I’d definitely buy a vehicle from him again!

Mike Mortenson

Jan 16, 2022

Was shopping for a 4x4/third vehicle to add to the stable. In 2021/2022 it’s tough to find something fairly priced eat alone available. I sent a message on an older truck and Doreen Dyer responded back super quick. That truck sold fast but she asked what she could keep an eye out for. I told her Tacoma, Tundra, or Ridgeline. Some stuff came and went and the. She texted me that they just got a single owner Tundra in on trade. She shot me pics and held it for me while my wife and I decided and drive up to grab it. We were in and out quickly and they got me financed through my own credit union at a great rate. Super easy transaction which is the most important to me in this case! Thanks Doreen!

Sara Cook

Nov 14, 2021

We’ve had a great experience selling and buying from Titus will ford. Pamela will always be our go-to rep. She on multiple occasions while Bronco shopping, she proactive about finding what we wanted that was available and worked with us throughout the process. Over 10k miles in and we are still very happy with our badlands!

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Questions & Answers

CAN I BRING MY FORD 2015 EXPLORER FOR SAFETY RECALL NOTICE 20S62/NHTSA RECALL 20V_675.

Catherine Kamotho | Aug 13, 2022
Scot Struthers | Aug 14, 2022

Contact dealer to be sure

Is there WiFi in the store?

Ryan Butschli | Aug 13, 2022
Titus-Will Ford (Owner) | Aug 14, 2022

Yes! Wi-Fi is available in our dealership. Passwords for guest access are available from any member of our staff.

Do you have a charge point for an electric car?

Ryan Butschli | Aug 13, 2022
Titus-Will Ford (Owner) | Aug 14, 2022

Yes. Dealership customers who are visiting the dealership can plug-in their EV at one of our charging stations.

How do I schedule service?

Ryan Butschli | Aug 13, 2022
Titus-Will Ford (Owner) | Aug 14, 2022

Please call the dealership at 253-475-4162 or visit https://www.tituswillford.com/schedule-service.htm

How much does an oil change cost?

Ryan Butschli | Aug 13, 2022
Titus-Will Ford (Owner) | Aug 14, 2022

Oil change rates (and those for any service) can vary greatly by year, make and model of vehicle. We DO service all makes and models, and an appointment will be required for complex services, even if they are routine. Please contact our service department prior to your visit to verify the anticipated costs for all services, including scheduled maintenance.

Do you have a shuttle service?

Ryan Butschli | Aug 13, 2022
Titus-Will Ford (Owner) | Aug 14, 2022

We don't currently offer shuttle services due to the COVID-19 pandemic environment. We do not know when and if this will change in the future. We do have comfortable waiting areas, accessible waiting areas, and complimentary Wi-Fi. Please verify current transportation options prior to your extended appointment.

Do I need an appointment to replace my tires?

Ryan Butschli | Aug 13, 2022
Titus-Will Ford (Owner) | Aug 14, 2022

Yes. Please schedule an appointment for tire replacement. We DO sell tires, but will need to verify availability prior to your visit.

How long does an oil change take?

Ryan Butschli | Aug 13, 2022
Titus-Will Ford (Owner) | Aug 14, 2022

Oil change service duration (and those for any service) can vary greatly by year, make and model of vehicle. Please contact our service department prior to your visit to verify the anticipated duration of your visit for all services, including scheduled maintenance, and any foreseen alternative transportation needs.

How long does an appraisal take?

Ryan Butschli | Aug 13, 2022
Titus-Will Ford (Owner) | Aug 14, 2022

You can start the appraisal process on our website and this can speed up the verification process, which can be completed at our dealership in a few minutes. If we need to put your vehicle on a lift to check for leaks or research repair history this can add to the duration, but your appraiser can anticipate these events prior to your visit if your initial condition report is accurate. If you prefer to do the whole appraisal in-person, please contact any member of our sales team to schedule ahead of your visit.

Do you accept trade-ins?

Ryan Butschli | Aug 13, 2022
Titus-Will Ford (Owner) | Aug 14, 2022

Yes! You can add your trade-in to your car deal when you start online on our website or when you visit the dealership. Appraisal process is similar for a purchase and a trade-in, and there are some tax benefits to trading in your vehicle. Please check with your salesperson for more details on the benefits of trading-in your current vehicle.

How much of it can I complete at home?

Ryan Butschli | Aug 13, 2022
Titus-Will Ford (Owner) | Aug 14, 2022

You can start your purchase or lease transaction, even get a trade-in value and research financing options at home. We do need to be in-person to get wet signatures or can ship paperwork if you're in Alaska. If you have a trade-in, we will need to verify items on the condition report (which you can complete at home or work on our website). We can complete these items at your home or place of business within 25 miles of our dealership, and appointment times will vary based on staff availability. Buying from home isn't new for small purchases, but buying a vehicle online is new for many of us. Please let us know how we can make it easy for you; we're here to help.

How long does a test drive take?

Ryan Butschli | Aug 13, 2022
Titus-Will Ford (Owner) | Aug 14, 2022

Test drives aren't required, but are recommended. 10 minutes behind the wheel is well worth it to make sure you're comfortable, and you may want to try accelerating on the freeway or parallel parking. Estimate 10-15 minutes for a test drive; longer if you want to try new technology before leaving the parking lot.

How long do I need to be there to buy a car?

Ryan Butschli | Aug 13, 2022
Titus-Will Ford (Owner) | Aug 14, 2022

If you start your purchase or lease on our website the process can be relatively quick and simple. Estimate 30-minutes, if most details are completed prior to your visit, or you can wait outside and we can bring any paperwork to you. Your comfort is important, as well as the health and safety of our staff so accommodations will be assessed on a case by case basis.

Can I buy a car here online?

Ryan Butschli | Aug 13, 2022
Titus-Will Ford (Owner) | Aug 14, 2022

Yes. Look for "Titus-Will Direct" directional elements on any vehicle on our website. It's easy, and concierge staff are ready to help anytime. They can walk you through the entire process so you know what to expect when we deliver your new vehicle to your home or workplace, and some signatures may be required upon delivery, in addition to those completed digitally. Please remember, our delivery area is limited to 25 miles from the dealership and exceptions will be based on staff availability and are at the discretion of our management team.

Are masks required to visit the store?

Ryan Butschli | Aug 13, 2022
Titus-Will Ford (Owner) | Aug 14, 2022

Yes. Masks or face-covering shields will be required until the mandate is lifted. If you have a medical condition preventing you from covering your face, please ask our team about home services or touch-free options. The health and safety of our staff is a top priority as well as the comfort of all our customers.

I would like to schedule service. CAn I do it here?

Titus-Will Ford (Owner) | Aug 13, 2022
David Butler | Aug 14, 2022

Yes

Hi, I have a 2019 F750 stake truck with a check eng lite code in bremerton but the dealership there does'nt have a bay that handles this size vehicle. Can I have customer to bring to Tacoma Titus ?

Donald Richmond - QMDZ4FCA | Aug 13, 2022
Titus-Will Ford (Owner) | Aug 14, 2022

Yes, Our shop is equipped to do fleet and commercial vehicles including RV's.

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Driver door no longer opens/locks with key fab. All other doors open/lock with key fab. Manual with key opens driver door. Thoughts?

Barbara Clark | Aug 13, 2022
Jennifer Webb | Aug 14, 2022

I'd say you need a new key fab.

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May I communicate with Tunya Johnaon via this means. ? I am not able to communicate otherwise.

andre harmon | Aug 13, 2022
Titus-Will Ford (Owner) | Aug 14, 2022

Sorry. Tunya doesn't access this portal.

Do you sale 2013 Ford Escape hitch kit

Frank Baza | Aug 13, 2022
Paul Norman | Aug 14, 2022

I dont know about titus will, but tinys tire center can get one. Address is 10805 tacoma WA 98444

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Is the service dept. Open on Saturdays.

Pam Munson | Aug 13, 2022
J W Scott | Aug 14, 2022

Yes

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I have ford villager van 1999 model and the ignition key isn't turn on immediately until several trial lasting over 5minutes. What is the problem

Francis Muturi | Aug 13, 2022
Titus-Will Ford (Owner) | Aug 14, 2022

Francis, if you will bring your van into our service center we can better determine the issue. If you want to schedule an appointment, use this link http://bit.ly/2wOplmU, or call us at (888) 685-0297. We look forward to helping you out.

What is the cost of the "Diesel Works Package" maintenance?

Richard Conley | Aug 13, 2022
Titus-Will Ford (Owner) | Aug 14, 2022

Richard, our diesel oil change is $95.00, and this includes tire rotation, oil, filter, and complete inspection.

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