McCarthy Tire Service

Larry Garrison

Been a loyal customer for many years. McCarthy Tire Winchester replaced my trucks drive shaft U-joints in May. On July 10 the drive shaft failed because the clips were not seated correctly causing serious damage. The shaft wedged in the road lifting the rear and then slamming it back down to the road. Besides the drive train damage, the side dam airbags deployed, seatbelts locked and the fuel tank and exhaust were damaged as well as some suspension part damage. The truck ended up at McCarthy in Manassas and the nightmare begin. It was there 7 1/2 weeks to have the new drive shaft installed, a patch on the fuel tank and a little welding on the exhaust. Clearly it was not a priority to get my truck returned but I was fed plenty of lies I was able to see through. I ended up complaining to corporate and the project moved forward. I should mention there insurance, Federated, did give me a pay out which was not enough to cover all the damage. That war continues. They sent the truck to a collision center for the airbag repair but finding other damage Federated went MIA and so I am paying the difference and figure I will have to go the legal route. It is now October 2 and the truck is still gone and McCarthy shows no sympathy or care. I would recommend getting repairs done somewhere else. They do not stand behind there work and customers are not valued. I have made so many phone calls and emails but Federated Insurance and McCarthy will not step up to get my vehicle back to me.

Ryan Collins

Thaddeus went out of his way to help me after I bought a bad part and almost broke down after I left. I was in a bad spot.He came out to help me even after he should have gone home. He has always been super helpful and keeps this place going. Thanks for being you!

Daywalker 1

Assistant manager is a person I've known personally nearly 40 years, so I might seem biased, but they're honest and will tell you up front what your vehicle needs. I would suggest if you have something German to look elsewhere, but anything Japanese or domestic, they will take care of you.

Herb Lineker

Great team. I've been going there for years never disappointed