Address: 7118 Geoffrey Way SUITE P, Frederick, MD 21704, USA
Phone: +13018743390
Sunday: Closed
Monday: 9AM–12PM
Tuesday: 9AM–12PM
Wednesday: 9AM–12PM
Thursday: 9AM–12PM
Friday: 9AM–12PM
Saturday: Closed
David Cowan
The worst company I have ever dealt with. I bet they are making their own reviews. Go read Yelp if you want to know the truth about this company!
Caitlin Flanagan
Awful customer service and all about the money. I would never suggest BP Gamma to anyone. The service representatives don't care/listen and are very rude. I repeated what I said at least 8 times and he cuts me off going "so are you going to pay?". They charged me for items I returned in their original packaging, unopened.
T Hargrove
The CPAP device is vey user friendly. A Respiratory Therapist, Tara was very friendly and patient with me during the call to set up my device. Also Sherie called a week later to see how I was doing with the device and she advised me on how to better tweak my usage. Sherie was also very friendly and let me know she would be available in the future if I had any questions. My experience with BP Gamma has been pleasant thus far. Edit: There is a recall on CPAP devices
jack taylor
An absolute nightmare to deal with very unprofessional and constantly hanging up on me for no reason
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Thanks for your suggestions but I already know that. They r closed today so I thought i’d Try a shot in the dark. Thanx anyway.
You do not have any balance owed to BP Gamma Medical. I suspect that the charges you are receiving is from your insurance provider and you should contact them directly.
Please call 301-874-3390 ext. 108. They should be able to answer all your questions.
Unfortunately you don't understand how insurance reimbursement works and as a result your assertion that we're expensive is nonsense. Your insurer has contracted rates that every provider (not just BP Gamma) is reimbursed for the exact same products. Generally speaking, these rates are determined by the insurer and have absolutely no influence by the provider. If your concern is that your insurance company pays its providers too much, I suggest you cancel your policy and pay out of pocket. As for the timeliness of your bill....it is the patient's responsibility to notify a provider when there is a change in insurance coverage....which you did not. As a result, in lieu of sending you a bill for the previous denied claim due to termination of coverage, we resubmitted with the current carrier (after finally being provided that info). Unfortunately it does take time for the claim to adjudicate.
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