Address: 14115 Robert Paris Ct, Chantilly, VA 20151, USA
Phone: +17038037169
Sunday: Closed
Monday: 10:30AM–6PM
Tuesday: 10:30AM–6PM
Wednesday: 10:30AM–6PM
Thursday: 10:30AM–6PM
Friday: 10:30AM–6PM
Saturday: Closed
Sam Bell
Why is it that Jackson Hewitt tax preparers never suggest to people they should use coupons for lowering the cost to file?! Since the pandemic starred in 2020, I've been charged over $300 to file my taxes. What ever happened to $150, $175 or basically any price under $200 for filing??? In 2021 the lady in Hampton, VA told me the charges would be over $300 and never made any attempt to help lower the charges. She just said that's the price now a day that's it. This year, 2022 I went to another location in Northern Virginia (Chantilly) and here they go again with the over $300 charges for filing. The tax preparer said how do I want to pay for the charges that were over $300. I told her what is up with these high prices for filing?? Why don't they try to help people out by letting them know they can lower the cost of filing by using coupon codes online. This is such a disservice to customers. I work in the customer service field and my job always drills into us to make suggestions to help people in every way possible. Jackson Hewitt may try to get you the best refund for your taxes BUT they don't try to get you the lowest charges for filing. It's like we must pay over $300 or go somewhere else. Horrible customer service from Jacskon Hewitt!!
Brian Robinson
Very professional and courteous.
Melissa M.
We've always been please with Mark at Jackson Hewitt since 1992. He has always been very professional and had our taxes done in a timely mannera. He is very responsive with any questions we may have even throughout the year. Thanks Mark!
Thanks! Your review is awaiting moderation.
Hello Reza, Thank you for your interest in Jackson Hewitt. I recommend you reach out to your local JH office at jacksonhewitt.com/officelocator for information on pricing. Most offices are running one promotion of some kind all season long. Please contact us to find out what is running in your area. We look forward to hearing from you! - Stephanie, Jackson Hewitt Care Team
Yes, Jackson Hewitt offers multiple ways to file taxes for every comfort level. In addition to in-person appointments at Jackson Hewitt offices, you also have the option for limited contact drop-off (where you drop off your documents at an office and go), file with no contact via Tax Pro From Home, or file on your own via Jackson Hewitt Online.
Jackson Hewitt offices and their staff are committed to keeping you safe. Tax Pros and other office staff are required to wear face coverings, our offices adhere to social distancing protocols, and offices are cleaned and disinfected daily. For those who wish to have minimal face-to-face contact, limited-contact drop-off filing options are available .
Yes. Jackson Hewitt offices are following all safety guidelines provided by local, state, and federal authorities, including the CDC.
If you have a MyJH account, you can log-in and view your filed tax return. If you don’t have a MyJH account, you can reach out to your local office to see if they have a copy available. If you need a copy of your return from the IRS, you can request a photocopy or a computer transcript. Photocopies and transcripts are free from the IRS. If you need an actual copy, complete IRS Form 4506 and pay a $50 fee for your filed tax return and Form W-2.
To get a copy of your Form W-2 or Form 1099, first contact your employer or financial institution. If we used your W-2 to prepare your tax return, you can log into your MyJH account and view your filed tax return including your W-2. If you don’t have a MyJH account, contact your local office to see if they have a copy of your W2 available. You can download Form 4506 at www.irs.gov to request a copy of the return you filed with the IRS.
We appreciate your business! For security reasons, Jackson Hewitt offices do not have the ability to check the status of your refund with the IRS. Please visit https://www.irs.gov/refunds with your Social Security Number or ITIN, filing status and your exact refund amount to check the status of your current year refund. You can also call 1 (800) 829 - 4477 and use the refund status option offered on the TeleTax system.
Your life situation plays a big part in determining the documents needed for your tax appointment. Married? Have kids? Own a business? Besides your Form W-2 or Form 1099 income statements, this tool can help you determine other documents you may need to bring- https://www.jacksonhewitt.com/file-taxes-options-products/free-document-checklist/
Training is key to becoming a Jackson Hewitt Tax Pro. Our tax courses are offered at various Jackson Hewitt locations throughout the country. To get details on the Jackson Hewitt tax course most convenient to you, please complete the following form - https://www.jacksonhewitt.com/tax-preparation-classes. One of our Jackson Hewitt offices will be in contact with you.
We apologize if your experience with Jackson Hewitt did not meet your expectations. Please call our Customer Service line at 1 (800) 234 - 1040. A live agent will assist you in filing a formal customer service case. A local Client Care Manager should contact you within 24 hours.
Jackson Hewitt Tax Pro can assist you with the IRS amendment process. Call your nearest Jackson Hewitt office for details. We can help correct any errors or omissions on your original return, and in some cases, even change your filing status.
We charge by the forms needed to make an accurate return. It starts out at around $130-140 for fed and state. It also depends on what the franchise charges.
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.