Emmanuel P Brown MDPC

Robin Carter

I call to make an appointment and the recording states they are accepting walking-ins, i then proceed to make an appointment online and received confirmation that it was received. After speaking to one of the receptionist who scheduled me today 7/12/22, at 1:00pm as a new patient. I arrive 15 min early and was told by the receptionist, that they do not do walk-ins but she could fit me in, as she proceed to take my name then realizing that i am a new patient, she tells me i could not be seen today, they have nothing available until September. i asked her about the young lady who scheduled me and she said that individual was gone for the day, i asked about the online appointment and was told they don't use the online site, and that the phone message recording is also not accurate, I asked if the doctors was aware of both the phone recording and the online scheduling and she said yes, they are trying to get it updated. This is the worst customer service i have ever received from a doctors office, if the receptionist, online scheduling and the phone system is all incompetent, i can not imagine how the doctors operate here. This was my blessing in disguise, i do not what these doctors dealing with any of my health concerns, blood work or diagnoses. Very disappointing experience..

JRock “JRock21”

Dr Emmanuel brown is the best doctor in the dmv. He really wants to see you feeling better and living better.

L B

I don't think I'll rely on reviews anymore, the 'five star' reviews couldn't... just...NO. My 92 y/o mother had an appt for 12:30 pm; we arrived on time with completed paperwork in hand. After more than an hour the receptionist told us 'they were waiting for an open exam room and we were next to be called on'. More time had passed and we were then placed in the (quiet area) hallway by the exam rooms presumably because I'd mentioned another appt made for later and was afraid to miss it. While sitting there, I noticed the empty exam room! It wasn't a busy day, only one patient in the waiting room when she arrived. We told the receptionist my mother just needed to be seen (Dr. or NP) because of an illness she has that was flaring up. While we were waiting in the hallway... by the empty exam room, the NP walked through the hallway and at least acknowledged our existence. She seemed to be nice, but Dr. Emmanuel went into one of the rooms, looked at us (her sitting in her wheelchair) and proceeded to go about his business. Looking back on it, I believe I should have picked up on the fact that the office was more concerned about the type of insurance she had and pretty much nothing else. Between the 'lip service', the wait time and the complete apathy shown to her, we decided to leave without seeing anyone! I REALLY believe a person should be very skeptical of the positive reviews found on this page.

Mehran

Excellent service provided for medical checkup and the Dr is very nice.