Patient First Primary and Urgent Care - Carytown

Category: Urgent care center

Address: 12 N Thompson St, Richmond, VA 23221, USA

Phone: +18043591337

Opening hours

Sunday: 8AM–8PM

Monday: 8AM–8PM

Tuesday: 8AM–8PM

Wednesday: 8AM–8PM

Thursday: 8AM–8PM

Friday: 8AM–8PM

Saturday: 8AM–8PM

Reviews

Miylah Girl

Nov 6, 2022

I would rate the wait 2 stars because it took so long however meeting with Dr. Holmes was such a positive experience for my son and I! She was so so sweet and made my 5 year old feel much better with her upbeat personality at 6:40pm on a Sunday! Thank you Dr. Holmes 💗

Ricardo Ruiz

Nov 6, 2022

i went into patient first to deal with a chronic condition, i was attended by Dr.Tracy Roe . she made me feel not cared for, actively condescended, and alienated by the cost of medical care. i cannot afford a surgery that would remedy my condition and today in response to that Dr.Roe told me they would only give me a limited amount of medication to essentially force me into a situation in which i now have to troubleshoot how to afford proper medical care after already attempting that for seven months. Dr.Roe told me they won't treat me or give me antibiotics again for my condition, thats ok I won't be going back.

Jimmy Christmas

Nov 4, 2022

The medical team did a great job evaluating my condition. They told me what I didn't have, but did not tell me what I did have. Less than 48 hours later I called Patient First Carytown and it was difficult to speak to a live person then it appeared that my condition was minimized. I made a simple request for the physician to prescribe me an antibiotic and send to my pharmacy, as I was traveling soon and needed relief from my symptoms. OF COURSE Patient First Carytown wanted me to come back in for another visit, which I had no time as I was traveling. I ended up going to another urgent care in Florida due to worsening symptoms. The prescribed any antibiotic, prednisone and a simple cough suppressant, which Patient First Carytown did not although I have been using this specific location for at least 10-years.

Ashraf Al Gumaei

Nov 2, 2022

Where should I start. Here is my honest opinion and I will be really nice. This place is pure trash. Medical Clinics have one three jobs: take care of patients, diagnose them (if they could), and genuinely care of sick patients. This place has ZERO of those! Doctors and PAs work like they’re paying you, with pure attitude of (I don’t want you here), nurses a just sitting typing essays and just gossiping about other patients, and finally you have the poor patient wait 5 hours to see a doc for 2 min, and let go without any help. I genuinely believe if you go there, you will not be sick anymore because of the trashy treatment they will give you. Please my advice as a human being, don’t go there. BetterMed is a great option that’s not too far from here and have WAY better treatment. You could even go to McDonald’s get treated better P.S: they also charge crazy fees upfront. Tells you a lot about the establishment

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Questions & Answers

What is the cost for a drug screening

Mike Bournique | Nov 7, 2018
Patient First Primary and Urgent Care - Carytown | Nov 7, 2018

Good afternoon, Thank you for your interest in visiting Patient First. The cost of a 10 Panel Drug Screening is $110. The cost of a drug screening with a completed Custody and Control Form is $41.

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What are the hours during the week?

Packer Fan | Nov 7, 2018
Patient First Primary and Urgent Care - Carytown | Nov 7, 2018

Patient First Carytown is open from 8 am to 10 pm every day - including weekends and holidays.

What is the cost of a RT-PCR Covid test?

Jan Dennis | Nov 6, 2020
Patient First Primary and Urgent Care - Carytown | Nov 6, 2020

If you are insured, we will submit our charge for your Drive-Up COVID-19 Active Virus Test to your insurance plan. Many plans cover COVID-19 testing and related visits with no cost-share, but your insurance plan will determine whether you are responsible for any portion of the visit charge or the laboratory charges for testing. We accept all major insurance, but a full list can be found here (click on your state): https://www.patientfirst.com/insurance-self-pay. If you are wanting to visit as a self-pay patient, we are currently offering Drive-Up COVID-19 Active Virus Testing at no cost. However, you may receive a bill should you come into the center to receive other services. Prices for all of our routine services can be found here if you click on your state: https://www.patientfirst.com/insurance-self-pay. If you have more questions about COVID-19 testing, please visit our website.

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Is gynecologists care here ?

Tiffany Davis | Nov 6, 2020
Patient First Primary and Urgent Care - Carytown | Nov 6, 2020

No, Patient First does not have gynecologists on site, however we are able to provide care or prescribe medications until you are able to see your regular gynecologist.

What if I have a tooth abcess and my face is swollen as a result ,and in need of antibiotics , I am visiting from NY can I be treated and given meds for this condition which is normally antibiotics.

bonnie buckhalter | Nov 7, 2019
Patient First Primary and Urgent Care - Carytown | Nov 7, 2019

Yes, Patient First is able to provide antibiotics for a tooth infection.

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What is the cost for chest x ray

Eric Donkor | Nov 7, 2018
Patient First Primary and Urgent Care - Carytown | Nov 7, 2018

Good afternoon, The cost of your visit is determined by your insurance provider. We encourage you to speak with your provider to determine patient payment responsibility. If you are a self-pay patient, please visit our website for a list of self-pay prices.

I think I have a staph infection on my face , what can I do?

Jerod Jeffers | Nov 7, 2018
Patient First Primary and Urgent Care - Carytown | Nov 7, 2018

Good morning, If you would like to be seen by a physician, you may walk in any of our centers from 8 a.m. to 10 p.m.

can i get my scripts refilled here

Pulling Strings | Nov 7, 2018
Patient First Primary and Urgent Care - Carytown | Nov 7, 2018

Good afternoon, Patient First providers are able to write prescriptions they deem necessary, including medications you are already taking. For maintenance medications, the Patient First provider may provide a bridge prescription to ensure you have enough medication until you are able to see your regular physician.

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