Fish Safari

Charles Byrd

I love the store the people was very knowledgeable and helpful, I wish they had more deals, but the fish was very beautiful and the place was clean ,

anthony costa

Horrible experience. They refused shipment of an order because they were moving the ffl location. So now my item is going back to the shipper. Total disregard for the customer. One would think they would alert the shipper that they no longer receive items . Avoid these clowns.

Chelsea Caples

I purchased three seahorses from here, we originally wanted a pair, but since seahorses are social creatures we got the third as well to make sure they were not left alone, and we were given a discount. We were very excited and most of the staff were very helpful and knowledgeable, but when we got the seahorses home we noticed that one of them had a large, what appeared to be, cyst on their back. We immediately called the store and were told it was a "scratch" and to keep an eye on it. Well it was getting bigger and ended up "popping" for lack of a better term. We went in to the store to see if they could offer some assistance in terms of medication etc. and they refused to help. They told us that the first thing they wanted was to keep them alive, well yeah that's why we were there, but then offered no assistance in what we could do other than giving us the name of a Facebook group that was "quick to approve". It is worth mentioning that the tank the seahorses were in at the store was now completely empty... On the advice of someone else we gave them a freshwater dip to help if they had parasites since that is what they had stated the "scratch" probably was. I can go ahead and let you know that they were infested with parasites. When seahorses are put into a freshwater dip the parasites will burst because of the change in water, salt to fresh, it was honestly beyond terrible just how many were on them. Well on Saturday one of the seahorses (the one with the "scratch" passed, and the Facebook group approved us that morning, 6 days after we initially requested it. Honestly we were devastated and after speaking with the store all they had to say was " we cant guarantee the fish", which is a totally understandable policy BUT they should be able to guarantee they were sold healthy. Essentially, we were sold sick seahorses and were not given any assistance when we tried our best to save them. Luckily we were given help elsewhere and hopefully will be able to save the other two. I have attached a picture of the "scratch" in question

Journi

Best plant selection I've seen in the area so far. What this store lacks in hardscape, they make up for with live plants. Also, tank prices here were reasonable and the staff were very helpful.