West Coast Self-Storage Columbia City

Danielle Forte

After being in quite a pickle when picking up a large bookcase from a West Coast Storage customer at the Columbia City location, Amy stepped-up in a big way. The bookcase did not fit in our car and Amy went above and beyond to come up with a solution which included sourcing a large enough UHaul pickup from another location so that we could quickly get this item to our home. Amy is stellar! Thank you.

Dennis Calixterio

I would highly recommend renting at this storage facility due to the fact that Liza (property manager) was very accommodating, friendly, and knowledgable. She was able to help us through the process even though it appeared to start off a bit rough (not her fault). I went there to rent a storage space and had one picked out. The only problem was that it was the last one in the size I wanted, and the automatic light sensor was not working. Liza assured me that it would be addressed immediately. She was communicative throughout the whole process. When it appeared that it was not going to be fixed immediately, she provided me with updates and options that worked out for both parties. I was very happy with her willingness to ensure that I left happy and continued to support even after the move in. The other pluses going for this place that make it top notch is the other staff member on hand (Shawny) were helpful and pleasant in assisting us. The property is clean and secure and well lit in the parking, storage spaces and floors. I love that the parking/loading area is covered and storage is accessible quickly via tow sets of elevators. I would definitely recommend this place to anyone looking for a long term /short term storage place.

Vencedor R

Liza treated my stepmother neighborly and made her feel like she was doing business with someone she knows. So I can tell Liza has customer service down pat 👍🏽 She needs customer service assistance at busy times of the day so she can give everyone exemplary customer service like she gave my stepmother. But I recommend this conveniently located secure facility!

Jerome Humbert

I rented a 10x10 unit for about 6 months while I was between homes. The facility was always clean and easy to navigate. Staff was friendly and helpful when I started and ended my lease. Liza was especially helpful when I moved out this month. I would definitely rent here again--or at other West Coast Self-Storage locations--if the need arises.