First Commerce Credit Union

shineka scott

My mom have been banking with the Thomasville branch for years. They have had some good branch managers and some terrible ones. The branch manager they have there isn’t a good one. She isn’t helpful and act like she only likes to help certain people. I called the capital circle branch and talked with Jovita . She was no help as well. I wouldn’t advise anyone to bank with this credit union.

J P

Account was supposed to have been closed out over a year ago. It didn't close and am automatic payment went through. I drove up there after getting a notification of the overdraft (on an account I thought no longer existed) and told them I would pay for the amount taken out but not the overdraft fee because it wasn't my fault they were slow on closing my account down. They took my money (some $20.84 or near that - minor amount) but apparently never got rid of the fee. Now my payment history is shot out and I apparently owe them $199. I have received no notification on this account in over a year. That's insane. I'll be contacting an attorney from the VA and let the government take care of it. That's one thing they (uncle Sam) do right for us disabled vets. I hope FCCU goes belly up. They give credit unions a horrible name.

Ayan George

great credit union. excellent customer service, great product. ms. flowers is awesome. thank you!

Kevin Reichert

This business is useless! The ATM rarely works properly! I went in to dispute a charge 3 weeks ago, and nothing has been done! I also contacted the senior director, Heath Dawson, about another issue I had. That was a waste of time! Don't go to this business if you expect great customer service. You won't get it!