Navy Federal Credit Union

Julie Bankanella

Why can't I just call the local branch? After spending 10 minutes fighting a computer to ask a simple question about the branch, I get dropped off of the call. This is terrible service. What year is it?

Jc F

I’ve been coming to this particular branch for over a year. During this time I have only had great service. The staff are courteous and helpful. Unfortunately, during this time I have noticed a few “entitled” members pout and stomp their feet when they can’t dictate policy. One member became angry when the teller didn’t accept his business card as identification when attempting to make a withdrawal. Another member came in with a huge amount of soiled dollar bills for deposit and became angry when the greasy money jammed the bill counter machine. Want to guess what her profession, never mind, you get the picture. Then there are those who think and act like they can dictate the day to day policies put in place for their safety. Unbelievable!! As a honorably discharged veteran, I am embarrassed for the actions and attitudes of some of these members, whose eligibility to even be members is beyond questionable. I’ve seen less whining and crying at a daycare center. After reading some of these infantile comments, I would suggest to NFCU that they check each and every member’s legitimacy and close those accounts that should have never been opened in the first place.

Eileen Yorke

Always helpful and efficient

Aaron Hutt

I hope Anthony and all my “college buddies” end as tellers and security. Highway robbed without having any IDs or reason for purchase. Lemon car sold with some records hidden by company that have false dates. Way to go! Another black man that also looks latino that he’s not allowed to “make it.” Even the black teller and apparent middle eastern con artists.