Tallahassee-Leon Federal Credit Union

Scott Brown

System down called the call center they kept hanging up. I need to transfer money so I don’t bounce????)

Sidney Bonham-Reed

Haven't been able to text to get my account balence in dayds and now the website TO CHECK MY BALENCE is down. again if this is "Improving our moble and phone access support' I LITERALLY JUST WANNA KNOW MY ACCOUNT BALENCE.

Natalye Scott

I have been with this credit union over 10 and they are always messing something up with your personal information or account. The staff on appleyard is horrible especially Jordan Jones. If you need to speak to someone over the phone you will need to call at least 30 times and leave a message. Management upholds bad customer service too. I would NOT recommend doing business here at all.

Susan Cave

Nobody will answer the phone at any location....and yes, I've been trying periodically throughout the day for 2 days... and no, I didn't leave a message. I've left message before and when the call-back comes, I'm busy working and can't answered. I'M THE CUSTOMER and all I needed is my monthly payment coupons mailed,,, initially, Janet P. at the Crawfordville location said she would mail 3 weeks ago. When I didn't receive, I called and emailed Janet with no response or reply. Now, over a 2 day period, I've been calling to request my payment coupons and no one will answer the phone at any of the 3 locations... UNBELIEVABLE!! Today, I will drive 20 miles one-way, go thru the drive-in window since the lobby is still closed and get my payment coupons. UNBELIEVABLE!!!