AAA Santa Fe Insurance and Member Services

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AAA waste of money: I was AAA silver member for years in multiple states and then the ONE TIME I actually needed them after a catastrophic coolant loss they were completely inept because I wasn't in state. They didn't do anything for me and treated me like an 1diot because I wasn't in the state of my membership when my break down occurred. Complete waste of money and insulting on top of it. Now they send me all sorts of mail and I just laugh because they'll never get another cent from me.

Suzanne Caldarello

I Have been trying to get a question answered about towing. I have been trying to speak to someone as I do not want to schedule a tow until I know if it is covered . This is not good customer service!

Jay Perkins

Asked what I needed to register a vehicle I just bought from out of state while in paying my insurance. They told me just the title and my insurance. The next day I come in which is a Thursday. I was told they can only do out of state registration Monday through Wednesday and that I'd have to make an appointment next week. I scheduled my appointment for Monday at 2. it was very inconvenient for anyone that works they only could help in the middle of the day. I showed up 15 minutes early hoping they could help me early. Instead they waited for a lunch break swap and helped me 5 minutes late. So 20 minutes into sitting there on my third visit...I am called up to be helped. I was told since I bought it from a dealership I'd have to go to the motor vehicle department.

Stephen Steidle

Laura was super friendly, fast, a.d efficient. Awesome customer service. Thank you, highly recommend