Ann Silva's Bernina Baby Lock Sewing Center, Inc.

Category: Sewing shop

Address: 4520 Alexander Blvd NE b, Albuquerque, NM 87107, USA

Phone: +15058815253

Opening hours

Sunday: Closed

Monday: 10AM–5PM

Tuesday: 10AM–5PM

Wednesday: 10AM–5PM

Thursday: 10AM–5PM

Friday: 10AM–5PM

Saturday: 10AM–5PM

Reviews

Jackie Jones

May 14, 2022

Had issues with the sewing machine since I purchased it. The Bernina shop in Farmington never fixed the issue and they charged me $300 each time. I brought it to this shop, they fixed the problem!! I’m so impressed with the service I was provided and how the issue was FINALLY resolved. I’d recommend this place. Thank you!!!!

Robyn Walton

Mar 24, 2022

First contact was through the Bernina website, very prompt response by email. The dealer has great in stock inventory, was super helpful walking me through machines, well trained and clearly experienced. Great at offering multi-session training. Also, very easy to deal with regarding Bernina promotions. I live an hour away, glad to know they will ship accessories to me. I asked about service pricing, they are reasonable for yearly service. Glad to know I have a great dealer!

Jean Barnes

Oct 9, 2021

I placed an order for a panel on their web site. A few days later I get a notice that they are out of stock and my money is being refunded. Yet the panel is still showing on their website as available. Won’t be trusting them again.

Debra Mcmahan

Jun 28, 2021

Great customer service.

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Questions & Answers

I have a used Bernina sewing machine. Do you know anyone who can useit?

L Arranaga | Nov 7, 2019
sophia rodgers | Nov 6, 2020

Are you looking to sell it? What is the model #

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I am looking for a Bernina Verchioso Selling with you do you know where I can find one?

Bruce Davis | Nov 6, 2020
Pearl Sandoval | Nov 6, 2020

I'm sorry, I dont know. Possibly check with ann bernina.

Do you service Pfaff? My thread cutter is not working properly. I see a new update for calibration but tech needs to do it. Any help?

Sharon Cordova | Nov 6, 2020
Ann Silva's Bernina Baby Lock Sewing Center, Inc. | Nov 6, 2020

Yes We can service all makes and models. To control the influx of machines we are scheduling service appointments. Please visit this link https://annsilva.rainadmin.com/repairs.htm to fill out a request and see our costs and we will call you to schedule. We pride ourselves on the quality of our service. We have the same factory trained techs we have had for many years.

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I have a Pfaff 230 that needs a new belt and maybe other general maintenance. Do you carry belts for this machine? I have three manuals including the service manual and can't find a size.

Pam Skinner | Nov 6, 2020
Ann Silva's Bernina Baby Lock Sewing Center, Inc. | Nov 6, 2020

We do service all makes and models of machines. We might have your belt in stock but we would need to see your machine as we don't stock them by make and/or model. Our basic service is $77.50 and we are running around 2 week turn around time. If you have any further questions please call us at 505-881-5253. Thank you for contacting us.

How to use presser foot #57 on Bernina 830?

Alma Wimsatt | Nov 6, 2020
Geneva Schult | Nov 6, 2020

Here is a video on youtube. 57 is covered in 2nd half of video https://www.youtube.com/watch?v=VMaulK9tDhU

I have misplaced my manual for my Model BLE8W-2 Evolution Serger Manual. Is it possible to purchase one or am I needing to search another 3 months.

Sandra Nettles-Rhodes | Nov 6, 2020
Wendy Wiele | Nov 6, 2020

Google search for it. There are versions available online.

schedule of classes?

Olive Balla | Nov 7, 2019
Ann Silva's Bernina Baby Lock Sewing Center, Inc. | Nov 7, 2019

Olivia, all of our classes are in our newsletter on our website and Ill include a link. We have new classes coming out every 3 months. Here is a link: https://annsilva.rainadmin.com/current-newsletter.htm

My stitch plate for my Bernina 180E is missing. I need one soon. I'm making Christmas presents. It's the one for the single stitch. I think I may have bought this machine in Los Alamos. They are out of business now. Ann, are you still there? I

Mickie Hicks | Nov 7, 2019
Ann Silva's Bernina Baby Lock Sewing Center, Inc. | Nov 7, 2019

Mickie, Ann is still around but lives in Arizona now a days enjoying true retirement. She pops in from time to time. We do not have those 180 stitch plates in stock. we would have to order it for you. Please call the store if you are interested and we can give you prices.

Hi! Do you have any upcoming classes for "strip" quilted Christmas stockings?

Jill Duval | Nov 7, 2019
Ann Silva's Bernina Baby Lock Sewing Center, Inc. | Nov 7, 2019

Jill, we will have these scheduled more toward the holidays as make and take classes. We will be notifying and advertising on our website and through email. I checked and we do not have an email for you in our system so if you wouldn't mind providing me with that i'll make sure you get notified.

How much is it to look at a sewing machine for estimate ?

Cheryl Luchetti | Nov 7, 2018
Elisha Griffin | Nov 7, 2018

For an estimate to repair they'd have to look at it to see if it needs any specialty parts, but they have an excellent turn around time and knowledgeable technicians. I think a basic service without needing any parts replaced is $75-$80 + tax.

I want to do Mexican (Otomi) embroidery. do you have classes?

Pinkie Walpole | Nov 7, 2018
Bonnie Rosenbaum | Nov 7, 2018

No, I'm sorry but we do not offer any type of hand embroidery classes. Bonnie

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