Address: 4641 Point Fosdick Dr #300, Gig Harbor, WA 98335, USA
Phone: +12538534555
Sunday: Closed
Monday: Closed
Tuesday: 9AM–6PM
Wednesday: 9AM–6PM
Thursday: 9AM–6PM
Friday: 10:45AM–9PM
Saturday: 10:45AM–9PM
Bobby Lynn
We’ve been trying to cancel for three months leaving messages and no one would return our calls I go in today and meet with the Serina who gave horrible service and still wouldn’t cancel my membership. Their website says you can email or you can call or you can come in in person and write a letter I challenge you to try to do any one of these things. These people care only about your money have little to no availability and it’s a complete scam joining this. I’ll be complaining to the Better Business Bureau, the AG’s office and small claims court will be my last stop. Don’t waste your time or money joining this scam club. Buyer BEWARE
Brenda Jean Vanderkin
From 2016....I HIGHLY recommend Massage Envy Gig Harbor! The therapists are talented, professional and truly passionate about their craft. I've NEVER had a disappointing massage here. The front desk team is thoughtful, kind and skilled in great customer service. These are qualities you simply don't find everywhere and worthy of a five star review. three years later.....8/19/2019. I've been through four different therapists - either they leave Massage Envy, my appointment is cancelled due to someone not coming in for work OR I can't seem to get an appointment at all. Today, after they cancelled my appointment AGAIN they expect me to wait three weeks to be re-booked. I asked what they want me to do? They charge me each month, yet I can't get an appointment? I'm like four appointments paid in advance because I cannot get in!!!! This does not make sense. The "customer service" person said, another option would be for me to cancel my membership. Really? That's your answer to the issue? Of course, the manager is not in today...No one else to speak with. This place used to be so great, but things have definitely changed :(
Gina Stanley
GIG HARBOR IS THE WORST!!My massage was unbearable. I let the massage person know I only wanted back, neck feet and hands. Well she did not listen to me and started message my upper thigh and I asked her to stop. I let her know again what I wanted. AGAIN SHE DID NOT LISTEN, she spent 4 minutes on 1 of my arms??? why?? I asked her to stop again. She then only spent 30 seconds on my hand. She had spent so much time trying to massage areas I did not want massaged. Even though I was very clear before we started as well as 2 more times during the massage. I could not wait for this hour to be finished. I left there way more stressed out then when I went in. I told the Gal at the counter what had happened. She assured me she would take care of everything. Speed up to 2 weeks later when I get a conformation call for my next appointment with a DIFFERENT therapist. I asked if my last session was charged with the bad massage. She said you you are charged. I told her what happened. She said there were no notes except not to book with this therapist. So, I explained the entire scenario again . She apologized and said she would get back to... NO ONE EVER CALLED ME BACK! I called the next day and guess what... Not a single note in my file. So I have to explain everything again. UGH. this is way more hassle that its worth. The gal I am explain this to said she is not sure when the manager is in and she has no authority. So now I am scheduled for another massage at a place I hate!! NO resolution, No follow up. Save yourself a ton of stress and go to the Tacoma Massage Envy.
Angeleena Dorning
Wow! Their staff really knows what they're doing. First timers just made customers for life! Gale and Megan were fantastic, pin pointed every need for us. And the lady at the front desk was so refreshingly pleasant to be around. Me and my boyfriend really loved this place!
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Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.
Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.
Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.
Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.
Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.
Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.
Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.
You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.
Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!
Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.
Yes, franchised locations do offer pre-natal massages.
Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.
Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.
Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability
Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.
No, Showers are not available at Massage Envy franchised locations.
Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.
Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.
The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.
The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.
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