Address: 601 N Porter St, Seaford, DE 19973, USA
Phone: +13026294548
Sunday: Closed
Monday: Closed
Tuesday: Closed
Wednesday: 11AM–3PM
Thursday: Closed
Friday: Closed
Saturday: Closed
Ivy Miller
Good
Bonnie Robinson
Selena was a godsend! We just moved to DE and were referred to her by a friend. She is professional, very quick and thorough. She made this so easy and helped us out immensely with our return and found every way to come up with a final return in our favor. Would not hesitate to recommend her! The very BEST!!!
Tesa H
Please make sure that you check the preparer fees they are charging you on your tax documents on Jackson Hewitts website. This year is the second time Selena had told me I would be paying one price for preparer fees and I checked my tax documents to see I was charged more. The first time I was charged over $300 dollars more and I had to constantly call to get reimbursed. And not only did it happen to me, it also happened to my sister and friend who I referred to this location. They would have not known if I hadn’t told them to check their tax documents online. I thought that it might be a honest mistake because Selena said that it was so I went back to her. I asked her multiples time how much my fee would be this year to make sure that it wouldn’t happen again, I even wrote the fee amount down in front of her. And I was still overcharged again ! And she couldn’t explain why she kept overcharging me. She’s the one who determines the preparer fee amounts. She is the Manager and there isn’t a district manager for that location. In my opinion, I don’t believe that it was a mistake. You don’t accidentally charge multiple people a couple hundred dollars more by mistake.
JOANNA LOPER
Selena, from Jackson Hewitt, has been doing my taxes for many years and is always helpful.
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Yes, Jackson Hewitt offers multiple ways to file taxes for every comfort level. In addition to in-person appointments at Jackson Hewitt offices, you also have the option for limited contact drop-off (where you drop off your documents at an office and go), file with no contact via Tax Pro From Home, or file on your own via Jackson Hewitt Online.
Jackson Hewitt offices and their staff are committed to keeping you safe. Tax Pros and other office staff are required to wear face coverings, our offices adhere to social distancing protocols, and offices are cleaned and disinfected daily. For those who wish to have minimal face-to-face contact, limited-contact drop-off filing options are available .
Yes. Jackson Hewitt offices are following all safety guidelines provided by local, state, and federal authorities, including the CDC.
If you have a MyJH account, you can log-in and view your filed tax return. If you don’t have a MyJH account, you can reach out to your local office to see if they have a copy available. If you need a copy of your return from the IRS, you can request a photocopy or a computer transcript. Photocopies and transcripts are free from the IRS. If you need an actual copy, complete IRS Form 4506 and pay a $50 fee for your filed tax return and Form W-2.
To get a copy of your Form W-2 or Form 1099, first contact your employer or financial institution. If we used your W-2 to prepare your tax return, you can log into your MyJH account and view your filed tax return including your W-2. If you don’t have a MyJH account, contact your local office to see if they have a copy of your W2 available. You can download Form 4506 at www.irs.gov to request a copy of the return you filed with the IRS.
We appreciate your business! For security reasons, Jackson Hewitt offices do not have the ability to check the status of your refund with the IRS. Please visit https://www.irs.gov/refunds with your Social Security Number or ITIN, filing status and your exact refund amount to check the status of your current year refund. You can also call 1 (800) 829 - 4477 and use the refund status option offered on the TeleTax system.
Your life situation plays a big part in determining the documents needed for your tax appointment. Married? Have kids? Own a business? Besides your Form W-2 or Form 1099 income statements, this tool can help you determine other documents you may need to bring- https://www.jacksonhewitt.com/file-taxes-options-products/free-document-checklist/
Training is key to becoming a Jackson Hewitt Tax Pro. Our tax courses are offered at various Jackson Hewitt locations throughout the country. To get details on the Jackson Hewitt tax course most convenient to you, please complete the following form - https://www.jacksonhewitt.com/tax-preparation-classes. One of our Jackson Hewitt offices will be in contact with you.
We apologize if your experience with Jackson Hewitt did not meet your expectations. Please call our Customer Service line at 1 (800) 234 - 1040. A live agent will assist you in filing a formal customer service case. A local Client Care Manager should contact you within 24 hours.
Jackson Hewitt Tax Pro can assist you with the IRS amendment process. Call your nearest Jackson Hewitt office for details. We can help correct any errors or omissions on your original return, and in some cases, even change your filing status.
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