McDonald's

Category: Fast food restaurant in Bartonville, Illinois

Address: 1205 W Garfield Ave, Bartonville, IL 61607, USA

Phone: +13096979594

Opening hours

Sunday: 6AM–11PM

Monday: 5AM–11PM

Tuesday: 5AM–11PM

Wednesday: 5AM–11PM

Thursday: 5AM–11PM

Friday: 5AM–12AM

Saturday: 5AM–12AM

Reviews

Connie Alberts

Jul 11, 2022

If I could have given no stars I would have. Store opens at 5am I was there at 6:30am, was told we have no food at this time. This has been the 3rd time in a month this has happened. Rude customer service. And if you go inside to order you stand there for 20 minutes before order is taken.

Jennifer Blank

Jun 1, 2022

I wish I could give this review 0 stars! Customer service was horrible! I pulled up to the drive thru and waited 5+ minutes for the car in front of me to complete their order, when I drove up to place my order the girl taking the order asked me to wait, I politely agreed. I waited 8 minutes and no one ever came back to take my order. Meanwhile 2 other customers use the second drive thru and pull ahead. I finally said ‘hello’ so they knew I was still waiting, the same girl came back to the window and very rudely said “I’m doing something in the front’ she never apologized and still did not take my order. I asked to talk to a manager after that incident…I pulled out of the drive thru and went inside where I waited AGAIN for the manager. When I told the manager about my drive thru experience all he said was “ok.” I asked for the name of the person who was working the drive thru so I could write an email to corporate and he refused. However he did tell me his name. The managers name is Marcus. Marcus was not dressed like a manager, shirt untucked, dirty clothes, and no one was wearing name tags or uniforms. Never once did Marcus try to make things right, in fact when I walked away he stated “thanks for letting me handle things on my own.” Marcus did not handle anything! If anything he made the situation worse. Managers are supposed to be presentable, and be willing to correct issues. None of that happened! So I wasted 20+ minutes of my family time and never once did anyone offer to take my order! I will not be going back to that location!!! So do yourself a favor and go to other location if you have an option.

Richard Bush

Mar 22, 2022

Upset at the fact that my wife ask for extra cheese an never gets it, they say they don't have a button for it. What kind of place don't have it where you can't add extra cheese to a burger. Tell her she had to get a different burger to get extra cheese. An the ice cream machine is always down. Went the other night an the kid was more worried about his phone then placing orders an getting them right

Stacey Adams

Mar 18, 2022

Today service was not friendly. Order taker in back quick to take the order and then say what else. How about can I get you anything else. Second window the kid didn’t speak at all and was quick to push the food out the front window. This is not the first time that the service was unfriendly in the mornings. Thinking about finding a different location to visit.

Thanks! Your review is awaiting moderation.

Questions & Answers

Do you have a playground

Sherrill Filzen | Dec 24, 2018
charlotte morris | Dec 25, 2018

Yes

Read More

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places