Hilton Garden Inn Tampa North

Nan T

Walk in and the musty smell is obvious. The desk clerk was disorganized and gave another guest a key to our room! See photos for cleanliness of the room. AC vent hadn't been dusted for a while. Freezer hadn't been defrosted. I wish I had taken a picture of the tray in the bottom of the ice machine. it was disgusting! Poor management, poor treatment of housekeeping staff, poor quality amenity overall. would not recommend

Godfrey Hilado

I was first time at this location and there for business purposes. The front desk - Tate was professional and friendly. When I went to assigned room the room thermostat was not working and bathroom was not cleaned and asked for another room. Tate was accommodating and provided another room that was very good and cleaned and ac worked very well. Unfortunately I left an item in the room and called back to the hotel to see if able to locate and possibly send back to me and left message twice to Director of Housekeeping. Still have yet to receive call and will await and see and will update my review if she returns call.

Jamie Irick

The only good thing about this stay was the worker at the front desk upon arrival. Everything else made this the worst Hilton stay I have ever experienced. The bathroom and shower was absolutely disgusting. There were long hairs in the shower and also all in the sheets. Luckily I had two blankets in the car, so I just used those. The faucet in the bath tub dripped if the room next to me had their shower going. One side of my lamp didn’t work and when I looked inside to check the light bulb, I couldn’t even be surprised that it was covered in a layer of dust. Aside from the room, the fitness room was closed and so was the laundry. So if you’re planning on using either of those features, stay elsewhere and get the full value of a hotel. Lastly, I couldn’t believe how rude the room service woman I encountered was. She was banging on my door at 8:30am on my check out date. I had not checked out and check out was at noon. When I told her I would be leaving around 9:30, it seemed like I was the biggest inconvenience. Later, as I was leaving, she barged onto the elevator as I was getting off knocking shoulders with me without even a “excuse me” or “sorry” so I apologized (not sure what for). As someone who travels often for work, I can easily say this was one of the nastiest hotel stays I’ve ever experienced and I will not be back.

Jennifer O’Connor

I will never stay at this hotel again! Got to our room after going to bush gardens with my husband toddler and my 5 month old got to the room it was nice but when I went to go give my toddler a bath nothing but scorching hot water luckily my son wasn’t standing in the tub at the time. Called front desk couldn’t switch room cause they were fully booked then the maintenance guy couldn’t fit it told us sorry that there was nothing they could do we would have to go the night without a shower and after being at bush gardens all day! Called around and all hotels around us were booked! Hilton hotel have gone down so much that we are never staying at another one again! We go up north very often and the Hilton hotels up there are amazing then you come here and they are horrible!!!!