United States Postal Service

Category: Post office in Phoenix, Arizona

Address: 8155 N Black Cyn Hwy E, Phoenix, AZ 85021, USA

Phone: +18002758777

Opening hours

Sunday: Closed

Monday: 8:30AM–4:30PM

Tuesday: 8:30AM–4:30PM

Wednesday: 8:30AM–4:30PM

Thursday: 8:30AM–4:30PM

Friday: 8:30AM–4:30PM

Saturday: 10AM–1PM

Reviews

Aimee Garcia

Sep 23, 2022

A special place to have good choices

Xenon 4300

Sep 20, 2022

On several occasions lately I’ve had it take 2-3 business days for them to scan in an item dropped off at either the counter or outside collection box. Not sure what they are doing during this timeframe. I’ve also had items returned to sender prior to the 14 day pick-up period or 30 days for international. Manager says he will give you a call if they lose a package and never does.

Bella Ramirez

Sep 15, 2022

I’ve actually only gone in for help at the desk once.

Irene Hernandez

Sep 9, 2022

Totally needs benches all around the office for peeps to sit while waiting FOREVER. I've waited 20mins 1 guy at counter the whole time who knows how long he was there b4 me. Only 2 windows open still 6 more peeps to go in front of me, line is completely around office

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Questions & Answers

Is there anyway I can talk to a human being here

God Jacobs | Nov 6, 2019
Eugene Tooms | Nov 5, 2021

I've tried calling their number. Never answered, ever.

Is the door open for po boxes

La Prid | Nov 6, 2018
Alexandra Demlong | Nov 6, 2018

Doors are open for PO boxes 5am fo around 7pm

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Is this considered a hub to pick mail up at

Roger Hickey | Nov 6, 2019
Bryan Wilson | Nov 6, 2019

It's a post office you can send mail and if its in your zip you can receive mail

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How can I contact the office directly over the phone? It's impossible to get through using the 800 number

Chris S. | Nov 6, 2018
Cecilia Arvizo | Nov 5, 2021

Well I have the number but it's not going to do you have any good place both supervisors told me they don't have the heart to help me out and hang up on me

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Open for Columbus day?

Brandon Ortega | Nov 5, 2021
Conecha “Cocodimples” Kelley | Nov 5, 2021

No

Is the office open on Saturday to pick up packages?

Claudia Porras | Nov 5, 2021
Teresa Aiello | Nov 5, 2021

YES closes 1pm on Saturday

Am i able to exchange rolled coins in for cash at the post office?

Vincent Depuma | Nov 5, 2021
James Simms | Nov 5, 2021

No, go to the bank

Hello , my money order got lost what can I do. To get refun

Kimthoa “Nữ thần Tự Do” Le nguyen | Nov 5, 2021
Tiffany | Nov 5, 2021

You can go to the Check Money Order Status page at usps.com and look up your money order under its serial number. If you want it replaced or canceled, you must visit your local post office in person. You'll be asked to complete "Form 6401 Money Order Inquiry" and pay a $6.25 processing fee.

Approximately what would it cost to overnight a 5 lb package to Flagstaff, Az?

Jacqueline Pearson | Nov 5, 2020
Oladunni Adamu | Nov 5, 2020

You can go on the USPS website to get an estimate.

Is it a hassel to intercept mail at the Post office before it is loaded on truck to finish destination

Robert Earl | Nov 6, 2019
Barbara Atkinson | Nov 6, 2019

Yes.

Hello, I’ve got a debilitating health condition and I was advised mailing time for my medicine is dependent on local mail services as in terms of it reaching me. Could I contact the mail office about a bit quicker arrival time possibly?

Anthony Wislon | Nov 6, 2019
Joanie Luke | Nov 6, 2019

I apologize. I don't know the answer. Good luck to you.

Can I have a suit case sent to my P.O. Box and how does it work if I can?

Jimmy Smith | Nov 6, 2019
Gloria H | Nov 6, 2019

Yes, if an item is to large to fit in your P.O. Box USPS will leave you a notice informing you to go to the counter.

Can I pick up a mail before it's delivered? I'm afraid I won't receive it before New year's.

Porsha Bradford | Nov 6, 2019
Alexandra Demlong | Nov 6, 2019

No. The mail reaches the post office for delivery THAT DAY at 4am. Mail carriers come in a couple hours later and take it out for delivery before the retail unit is open. No mail is stored at the post office. You can put your mail on hold at www.usps.com

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Why does the post office refuse to deliver packages to disabled people that can't get to the post office?

Donnamarie Bier | Nov 6, 2019
Alexandra Demlong | Nov 6, 2019

This is not the case. If the post office recieves a letter that states you are unable to reach your mail box from your physician they will deliver, this policy was put in place otherwise everyone could claim this and receive service. I saw your review and noticed your apartment office no longer accepts parcels. If the mail carrier had to deliver parcels to everyone to the door it would take them all day, time which they do not have. I suggest suggesting to your office to put in a Amazon locker that they are able to put any packages into, not just the Amazon ones. Serveral apartment complexs have them in the area and it allows the carrier to take out all parcels for delivery and the office isnt responsible for them.

Why do I get UNOPENED BUNDLES of dated news magazines when only the top one is addressed to me? The other subscribers ton't get theirs until God knows when!

Nadine Smith | Nov 6, 2018
Antoinett Lowrie | Nov 6, 2018

I work for the post office. My recommendation is that you give the bundle back to your carrier (minus yours of course) and all of it will be redelivered the next day. Leaving the magazines in your mailbox with a note will work too but you will have more success having it not happen again if you actually tell him/her whats happening. Hope that helps.

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Does any one know if I can get a passport application here ?

CYnthia ORona | Nov 6, 2018
Alexandra Demlong | Nov 6, 2018

No you cant. Passport applications are only available online by the state department.

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how much are PO box

Debbie Ottaviano | Nov 6, 2018
Tony Arturo | Nov 5, 2020

6months - $40-$80

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ON SATURDAY YOU CAN SEND THE EXPRESS YES OR NO

Halid MUZAFFAROV | Nov 6, 2018
Alexandra Demlong | Nov 6, 2018

Yes, but it wont be delivered till Monday. Saturday hours at 930 to 330

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I'm from out of town and my hotel won't allow me to have a package delivered. Can I have a package delivered at your store location and pick up there?

Amanda Kinder | Nov 6, 2018
Randon Dukes | Nov 5, 2021

The USPS web page actually says they do offer General Delivery.. Just struggling to find the proper address/zip code format

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Anyone know when they start distributing packages to the public? It says they’re open at 8:30 but is customer service open at 8:30 or later? I need to pick up a package that is waiting at the post office

Kyrsten Johnson | Nov 6, 2018
Karen Cross | Nov 6, 2018

When they open at 830, you can get your package.

Do you do passport applications for minors? If so do we need to book an appointment, and are appointments available all week and times?

Sharmeen Joomun | Nov 6, 2018
Alexandra Demlong | Nov 6, 2018

Passports are not processed at this location

My son is in the military in Kuwait and I'd like to send a care package how much does it cost to send 7 lbs.

Elizabeth Castro | Nov 6, 2018
Karen Cross | Nov 6, 2018

If it fit into a flat rate priority box about 75.00

Is it possible to have a package delivered to my address that was delivered to the post office ( (85021 ) on 11/25/17 from Ups?

LaVina Weller | Nov 6, 2018
Karen Cross | Nov 6, 2018

No, once its delivered, they wont change an address on the package.

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