Commerce Bank

Jet 5 Studios

We have been a customer of this bank for over 20 years. Over the last 3 years or so their customer service has taken a severe plunge. Thinking seriously of changing banks. I waited 30 minutes for help, and when I got to the front of the line the guy basically referred me to online banking. It's almost as bad as being on hold forever just to be rerouted to an automated system. So frustrating. And they just seem to not care, and believe me they are in no hurry to help you.

Ron Clark

Real people...

nancy lindsey

Could not give me all the money I had deposited so have to go back an hour back to get all my Money. 3 times. Now to drive 18 miles with gas high to get twice what they couldn't give in one shot

SweetSorrow

I don't know what is wrong with their phones, but I've tried to call SEVERAL times the last 2 weeks and can NEVER get in contact. Their phones always say "not available" or just straight up hang up. I'm growing increasingly frustrated with the fact I can never get the help I need without going out of my way to go to the bank for something that shouldnt be this difficult.