Central Bank

Betsy Hanneman

The sign on the ATM said CLOSED so I went to the drive-though. The teller said it wasn’t closed and that a lot of people get confused - in fact, “that has been happening all day!” It was now 3:30 pm. I explained that the light next to ‘ATM’ said closed not open, and she said I was the first person to mention it. She had to go flip the switch to OPEN! So all day long it said closed and they never bothered to check even though everyone told them all day. Then I told the drive-through teller I wanted to withdraw money from my savings; she sent me a checking withdrawal slip. I filled it out but a different teller told me it was MY mistake to fill out a checking slip and said if I returned that, she would send me the correct one and to fill out another form. No offer to transfer my info for me to expedite the process. Since there were now three more cars behind me, I told her I would just go through the ATM. Click! No I’m sorry or have a great day, just silence. Finally, at the ATM, the OPEN light was still not on - it was blank. At least only the teller sign said closed. The ATM worked fine, but I tried to call the bank twice to let them know that the sign was either burned out or not working. The phone rang 20 times with no answer. Apparently the sign is not the only thing burned out at the Central Bank of the Midwest.

Alice E

Lisa Harness has helped my daughter with her accounts many times. She is great to work with!

Corbin Bogert

Very nice and respectful i worked with a lady named Lisa she was a sweetheart and kept me well informed!