Apple Arrowhead

Category: Electronics store in Glendale, Arizona

Address: 7700 W Arrowhead Towne Center, Glendale, AZ 85308, USA

Phone: +16237072860

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Manuel Cardenas

Nov 6, 2022

I got the iphone 13 pro and it is good fasting iphone three cameras you guys should get it

Illya Hadnot

Nov 5, 2022

It's a very big mall comfortable just a bit to far away but hey not a bunch of homeless people begging

Rubi A. Vea

Nov 2, 2022

I made the call to Apple Support and they told me to go to an Apple Store and that I didn't need an appointment, since my problem was already going on for two months. I arrived at the store and they informed me that they only attend by appointment that is made online, I made the appointment and when the time came they told me that they did have space for purchases, but not for the Genius Bar service, which is basically for repairs and changes of parts. I told him I was coming from 20 miles away and they didn't care. There were many agents without attending to people, just talking among themselves. They made me an appointment for Thursday, so let's see how it goes.

Chyna M

Nov 1, 2022

Very crowded and disorganized. Need more staff and signage for waiting to shop, waiting to pick up, versus waiting for repairs.

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Questions & Answers

Can you replace my battery in my phone.

Jerry Joseph | Nov 6, 2018
Jaret Sullivan | Nov 6, 2018

They can definitely help you replace the battery in your iPhone.

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Do you have red iPhones in product. If not do you know any stores that do?

9onmyhip ! | Nov 6, 2017
Collin Bennett | Nov 6, 2017

Check their website for availability

Do you sell and install batteries for a 6S. If so, do I need an appontment?

Jeri Barbin | Nov 6, 2019
Robert Higgins | Nov 6, 2019

No this is also Not a Apple store.

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I just bought an iPhone11 and now find out I do not need it as I already have an iPad that will do the same thing my iPad does. I justbought it July 28…..can I return it and get some refund

Rita Zagar | Sep 6, 2022
Tonia Gonzales | Sep 6, 2022

Yes you should be able to but I'd call ahead to make sure

Can you get my iPad clear of deleted email on my mailbox?

Sheila Pendley | May 9, 2022
Christian Mosqueira | May 9, 2022

Yes

Why you're closed until suterday

Lavare davis | Nov 5, 2021
Gary Diaz | Nov 5, 2021

Because of New Year's Day, and most likely Covid 19.

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Saw that the new iPhones are all eSIM. So...when we buy a new one, how do we transition from a hard SIM to an eSIM platform? Can it be done by the customer home, or will the customers carrier have to be called/visited to do this???

Tim Kohler | Nov 6, 2018
Jayel Johnson | Nov 6, 2018

If you buy the phone out right its still unlocked to any carrier you just would have to call the carrier to finish the process

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Can u fix disabled phones

Manahil Abed | Nov 6, 2018
Alan Novak | Nov 6, 2018

I think they can, but you will have to phone up for an appointment.

How much is the price of a phone

ibraheem Alharriri | Nov 6, 2018
SU | Nov 6, 2019

Depends on which model, size, and memory. Look at the Apple website and you can easily find out exactly for the one YOU want.

How do I stop getting the message “Enter the password for the Exchange account ‘Exchange’ on my iPhone and I pad

Sylvan Leabman | Oct 8, 2022
Christian Mosqueira | Oct 8, 2022

Technically sometimes sucks

I have an appointment Oct 5 noon name James young watch issue I want to cancel it all is working now thanks

James Young | Oct 6, 2022
Christian Mosqueira | Oct 6, 2022

Cool just call or go online

does the new 2022 mouse require a charging cord to work, or can you take the back off and put regular batteries in?

carl johnson | Oct 6, 2022
Christian Mosqueira | Oct 6, 2022

Only one way to find out

Is an appointment necessary in order to have phone batteries replaced?

Mike Norman | Sep 6, 2022
Christian Mosqueira | Sep 6, 2022

Not really

Can you help me recover my old Apple I-Pod info & music to my new I-Pod. I assume it was kept in the Apple Cloud?

A. Ron Evangelista | May 9, 2022
Christian Mosqueira | May 9, 2022

Yes

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Do you have the new iMac 24 in stock at the Arrowhead Apple store

Myrna Thielmannrgt77mdt | Apr 9, 2022
Christian Mosqueira | Apr 9, 2022

They should

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Can I trade on my 1 phone 13 in for a pro max

Tashanna Wilson | Apr 9, 2022
Christian Mosqueira | Apr 9, 2022

Not sure you'd have to bring it in

can I come in and just browse and look around and not buy anything

jared cannelos | Feb 8, 2022
Lee Swenson | Feb 8, 2022

Sure

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Does ur location have the iPhone 13 pro in stock? if not can you tell e what ones do?

Jessica Mathews | Nov 5, 2021
yeAggy | Jan 9, 2022

Do they have the pro max?

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Would you able to replace my iPad air MD789LL/a, 1st generation for me?

Sumii Daikai | Nov 5, 2021
Laura Culpepper | Nov 5, 2021

It's possible but that store is super crazy busy

Can I get credit for my old iPad, if I buy a new one

Kerrie Henson | Nov 5, 2021
LoveTruel | Nov 5, 2021

Best thing to do is call apple the source !!

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MY IPHONE8 is lost or stolen, can you locate?

Peter Schmitz | Nov 5, 2021
Christian Mosqueira | Nov 5, 2021

They'll have to track the GPS

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How can u tell if your Apple Watch battery needs replacing?

Paul Simon | Nov 5, 2021
LoveTruel | Nov 5, 2021

If things r out of sync or not normal I suggest going to apple store

Do I need to make an appointment?

Rory Bergeron | Nov 5, 2021
Trish Emanuele | Nov 5, 2021

For service I strongly recommend it. I went in without one, and had to make one for a few days later

Do I have to have an appointment to shop in the store?

Diane Moore | Nov 5, 2021
Marylou Perez | Nov 5, 2021

No

Do I have to have an appointment to shop in the store? I need to exchange something before tomorrow. Thanks!

Diane Moore | Nov 5, 2021
Trish Emanuele | Nov 5, 2021

It helps, but I think appointments are primarily for service rather than sales. Not 100% sure

My wife can not figure out her apply id or passwrord, she has not used her Ipad in a real long time, how can she figure this out

Bill Jacobs | Nov 5, 2021
Michael Mills | Nov 5, 2021

Typical Apple. Purchased by hipsters whom cannot think for themselves! Follow the leader.

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Why will you not repair an ipod classic?? I have the 120GB Was forced to buy the new model. Still like my classice better!! Now my battery is dead in the new one and it's costing me $79.00 to replace with a refurbished one. Pamela Nichols

Pam Nichols | Nov 5, 2021
Danny Skidmore | Nov 5, 2021

Very good question. I hope Apple answers your question!

My ipad seems to have died. Can I bring it in for someone to look at?

A Google User | Nov 5, 2021
Ticia TarotReader | Nov 5, 2021

I believe you can.

What are the Covid safety practices like here?

Anonymous | Nov 5, 2022
Jose Ortiz | Nov 5, 2021

Jose Ortiz 1989? 0

Is the Apple store at Arrowhead mall fully open? If I buy a new smartphone SE 2nd generation there can I have tech support set up and transfer all data from my old iPhone 6?

Barbara Smith | Nov 5, 2021
Magnum Hurley | Nov 5, 2021

You can prolly buy the product there and would have to go to your phone service store and they would have to do it

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Can you apply for that metal credit card here

angela diaz (southwest arizona) | Nov 5, 2021
Monique Whitley | Nov 5, 2021

Yes

Can we get an appointment at the store at Arrowhead for tech support to set up new Mac Airp, purchased online, with transfer from older Mac?

Brian Sear | Nov 5, 2021
Latoyousee Walker | Nov 5, 2021

Yes you can. They're doing appointments and walk ins.

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Can i buy the new iphone 12 online on my laptop, and go pick it up when its ready?

estrella lara | Nov 5, 2021
Shanise Stevens | Nov 5, 2021

I also don't work there but I believe they have pick.

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Why they make shopping for a new iPhone so difficult. I just want to go and see the product and say if I buy it or not.

Enrique Castanon | Nov 5, 2021
A Rivero | Nov 5, 2021

Make an appointment online to buy an iPhone in the store (it takes 2-3 days to make the appointment) and in the store you decide if you buy it or not

my phone is broken can i take it over there because its very important to me

Raphael Doh | Nov 5, 2021
Patricia Ross | Nov 5, 2021

You have to schedule an appointment online for arrowhead then they'll be able to see you.

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Do I have to make an appointment

Lynn Scism | Nov 5, 2021
Ronald Bowman | Nov 5, 2021

yes

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Do I need a reservation to shop at the Arrowhead Apple store?

Grace Ferreter | Nov 5, 2021
Donna Trumbo | Nov 5, 2021

Yes you do need an appointment.

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Do i need to make a reservation to come in and buy a new phone

Elizabeth Leyva | Nov 5, 2021
Carmen Penaranda (SMILEY) | Nov 5, 2021

NO

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Do I need to make an appointment to change a phone?

Steven Villafuerte | Nov 5, 2020
Kayla Martinez | Nov 5, 2020

Walk-ins are acceptable but the wait time may very so scheduling an appointment online may be a better option.

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My phone was on and I was listening to music over an hour ago and it shut off to where the apple symbol is showing and it wont come back on.

jessica stahl | Nov 5, 2020
Jorge Rodriguez | Nov 5, 2020

They should know what to do with it just take it to the apple store

Hi dear, I need change my iPhone 11 Pro Max screen. Can your do it and how long for you take this. Thank you and I wait for your anser.

Ngô Song Tử | Nov 5, 2020
jack smith | Nov 5, 2020

The apple store is open. Just a long line to get in

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when can i expect your arrowhead store to open?

Hector Perez | Nov 5, 2020
Hope Colin | Nov 5, 2020

It's open now. Monday thru Saturday it open at 11:00am till 7:00pm. Sunday at 12:00pm till 7:00pm.

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Can i trade beats x for something better

Jop Vargas | Nov 5, 2020
Javier Feliciano worship | Nov 5, 2020

Just sell it and you will get more money .

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Can you repair a broken MacBook pro screen?

Jamie Duke | Nov 5, 2020
JEFF aka big jeff187 GONZALES | Nov 5, 2020

Yes they can

Do they sell AirPods?

Xmexicanboy69X _ | Nov 5, 2020
Mena Michael | Nov 5, 2020

Yes they do sell AirPods at the Apple store.

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Need my phone repaired all i can get it to do is show the apple symbol

Margo Reeves | Nov 5, 2020
Tony Wong | Nov 5, 2020

I'd say bring it into the store the employees over there in arrowhead are great!

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do ou provide in home set up for a new Mac desktop?

Susan Gering | Nov 5, 2020
Steve Pershall | Nov 5, 2020

I do not believe they do

Do you trade phones ?

Tashi Parris | Nov 5, 2020
Richard Rodriguez | Nov 5, 2020

NO

Do you purchase used I-Phones? I have an I-Phone 7 Plus in great condition. If you don't purchase, can you recommend who might> Thank you

Debbie | Nov 5, 2020
Richard Rodriguez | Nov 5, 2020

GO TO CRAIGS LIST ,VARIOUS PEOPLE POST FOR USED I PHONES

i have an ipad that i got from my brothers personal effects after he died it say its linked to an account can it be unlocked?

jeff williams | Nov 6, 2019
Steve Pershall | Nov 6, 2019

You would need to go talk with them Google guides are not apple technician

Cannot hear or be heard on calls. Is there a fix?

james rawe,jr | Nov 6, 2019
Kelli Ferrier | Nov 6, 2019

Make an appointment. They are very helpful.

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It is open on July 4

Cristina Sánchez | Nov 6, 2019
Rocky Rocky | Nov 6, 2019

10 am-6 pm

Can you retrieve my media from a crashed mac laptop onto a disc or flash drive?

Sarah Hackett | Nov 6, 2019
Clark Clancy | Nov 6, 2019

If you are implying that the computer does not work or does not turn on anymore, they will not be able to retrieve any media without removing the hard drive and manually removing the files. iCloud is a really helpful tool to avoid this.

How much for I phone xr

Lee | Nov 6, 2019
Clark Clancy | Nov 6, 2019

The iPhone XRs base model starts at $749 for 64GB

Does Apple replace broken earbuds to non-Apple customers?

Clark Clancy | Nov 6, 2019
Virginia Stevenson | Nov 6, 2019

You would have to call them

Can someone at store help me reset password?

Patricia Woodruff | Nov 6, 2019
Dayanara gamez Castro | Nov 6, 2019

Yes

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What is the total cost of AirPods with tax included?

Emily Serrano | Nov 6, 2019
Virginia Stevenson | Nov 6, 2019

Call the store

Do you sell AirPods in the store? Without having to order online

yehinsi De Leon | Nov 6, 2019
Mark Burgess | Nov 6, 2019

Yes they do. Both types.

Do they fix home buttons? And if so how much

Natalie Ditsch | Nov 6, 2019
Mark Burgess | Nov 6, 2019

They do. As for the cost it depends on the model. Is it a iPhone or iPad? Best bet is to go and talk to someone in the Genius Bar.

How do I get photos from my icloud back on my phone?

Robin Johnson | Nov 6, 2019
Audrey Gubik | Nov 6, 2019

Go to the Apple store they will help!!

I read that when I charge my phone I need to remove the protective case to prevent overheating. Is that correct?

Jo O'Kelley | Nov 6, 2019
Alexis Rodriguez | Nov 6, 2019

No your phone will only overheat if you have many applications open at the same time and your battery is long overdue

Do you guys sell AirPods?

Deshawn Wright | Nov 6, 2019
Michael Hicks | Nov 6, 2019

Yes they do.

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Where can you go for classes or help with iphonexr

susan evans | Nov 6, 2019
Archibald Ebersol | Nov 6, 2019

The Apple store does have tutoring classes for their products.

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Is there an answer desk at Apple Store at Arrowhead Mall

Mark Kahley | Nov 6, 2019
Dorian ILioi | Nov 6, 2019

Yes

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How much does it cost to get an IPhone 6 s plus unlocked

Makai lemons | Nov 6, 2019
howard arnott | Nov 6, 2019

What a great question... for the store!

How much is the new iPhone?

co than nguyen | Nov 6, 2019
Dianne Dreyer | Nov 6, 2019

I don't have an Apple iPhone. I have an Android

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Is there any best deal iPhone now,? Need to buy a new phone.

co than nguyen | Nov 6, 2019
Alan Novak | Nov 6, 2019

Never found a deal on an iPhone...

The new iPhone X from United States works in Brazil?

Nunzio D Eri | Nov 6, 2019
Coach Litt | Nov 6, 2019

It has to be unlocked.

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Do you have cheap iPhone seven cases?

Katelyn Aflac Conley | Nov 6, 2019
Bruce Trethewey | Nov 6, 2019

I agree with Choo Down. Defiantly more expensive .

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How to make a appointment

Ella Smith | Nov 6, 2019
Dorian ILioi | Nov 6, 2019

You can call the store but usually you go in and they make you wait by a table till one of the sales or techs are available

how do I make appointment?

Lyn Chase | Nov 6, 2018
Michael T Lays | Nov 6, 2018

Jus call ahead of time. Or go there an theyll help u right then an there.

How do I make an appointment on line?

Codi DeMarsilis | Nov 6, 2018
Joe Jarvis | Nov 6, 2018

Go to www.apple.com/retail/geniusbar/

I live 4 hrs from the near rest apple store. Can I just send in my damaged devises?

Shannon Cly | Nov 6, 2018
John Brodie | Nov 6, 2018

Call the store to make sure but no you cant. You need to call apple and the will send a small box to your home. They will repair or replace. But please call apple . This is how they helped me . Hope this helps .

Are the new Macbook Pro laptops now available at the store?

Doyle Brown | Nov 6, 2018
Claudia Blancarte | Nov 6, 2018

Yes

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Do I need an Appointment at the Apple store to have them unlock the phone?

A Google User | Nov 6, 2018
Alan Novak | Nov 6, 2018

You need an appointment for virtually everything...except buying stuff of course.

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Can they fix beats studio 3?

Frank Vega | Nov 6, 2018
Alan Novak | Nov 6, 2018

These are Dr Dre noise cancelling headphones? Not an Apple product? I really doubt it.

I have an iPhone 7 Plus that needs the battery switched out at the $29 price. I live out of state but will be visiting in October/November. Can I bring my phone in and have that taken care of while I wait?

coloradogrammy77 Grammy | Nov 6, 2018
Michael Fontes | Nov 6, 2018

It's recommended that you make a reservation for the Apple Store you are visiting, as walk-in availability is not guaranteed. You can reserve in advance via the Apple web site, or calling one of their Advisers.

My iPhone 6splus volume is very low I’ve tried everything still does not work .. Help

Carmela Magri | Nov 6, 2018
Jayel Johnson | Nov 6, 2018

Call apple care first

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So I’m going to apple to switch out my phone because it doesn’t work will I have to pay to do that?

Jessica Lopez | Nov 6, 2018
SU | Nov 6, 2018

Depends on what doesn't work means ... Does it not work because you dropped it in lake Pleasant? The battery is old? The screen is shattered? What model is it? iPhone X or iPhone 5? Count on paying. You may be pleasantly surprised .... But i doubt it. Nowhere near enough information to give an answer.

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what time is my appointment today

LARTEY TETTEH | Nov 6, 2018
SU | Nov 6, 2018

You missed it.

Do you have lpad 6 generation gold color

Bernadita Lemond | Nov 6, 2018
Claudia Blancarte | Nov 6, 2018

Yes

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Do you sell lanyards for iPhone ?

Debora Maxwell | Nov 6, 2018
Claudia Blancarte | Nov 6, 2018

No

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Does anyone buy water damaged I phone 7s

Jessica Zolcinski | Nov 6, 2018
SU | Nov 6, 2018

For scrap ... Maybe. Worth slightly more than nothing, but barely.

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I need to change my Iphone8 screen . I why to how long it will take and how much is it. Please reply as soon as possible or anyone can help??

Zach B.B | Nov 6, 2018
Alan Novak | Nov 6, 2018

Don't forget to book an appointment...usually takes a day or 2

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Do thay have the 5c in the apple store? And if so how much are they?

Brianna 93241 | Nov 6, 2018
SU | Nov 6, 2018

No. Try a vendor that sells used iPhones.

Bought a keyboard for iPad but it doesn’t work. Help

Jeanne Flick | Nov 6, 2018
Crafty Reviewer | Nov 6, 2018

Why don't you go back and they will help you to connect it.... There are many different possibilities as to why it won't connect. You can also call the Apple help line if you really want but it would probably be better just to go in

Can thay reset the activation lock

Soda and Mentos gaming | Nov 6, 2018
SU | Nov 6, 2018

. You can either call AppleCare or go to your local Apple Store and present proof of ownership. From there, Apple will confirm that it is indeed your iPhone or iPad and, if satisfied, remove the Activation Lock for you.

I have a appointment how much do they charge just to look at your device

Frank Aguilar | Nov 6, 2018
Alan Novak | Nov 6, 2018

No, as long as they don't have to take the back off

I need to have the battery replace in my i-6 apple phone. Do i need an appointment or can I jus to to the apple store?

Lorenzo Boyce | Nov 6, 2018
SU | Nov 6, 2018

Appointments are always best when going to Apple store. You can just show up, be prepared to wait.

replace batteries in i phone 6

Gary boubek | Nov 6, 2018
SU | Nov 6, 2018

Contact Apple to make an appointment. I've found the easiest and fastest way are online or via chat. Good luck!

Can we make an appointment or do you only take walk-ins??

lucero Favela | Nov 6, 2018
SU | Nov 6, 2018

Make an appointment - much easier and less waiting. You CAN walk in, but it isn't advised.

How to make an appointment to purchase an Lap Top and problem with I Phone

Diane Rolih | Nov 6, 2018
SU | Nov 6, 2018

Easiest is to make an appointment online.

Are there desktop iMac computers to look at and shop from at this location?

Terrie Crawford | Nov 6, 2018
SU | Nov 6, 2018

Yes!

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Which level of the Mall...ground floor? Second floor?

Barbara Hull | Nov 6, 2018
SU | Nov 6, 2018

Ground

Will you be open Sunday December 24?

Vernon Gray | Nov 6, 2018
SU | Nov 6, 2018

Yes

Do you have an adapter from i5 to iPod for a docking station?

Isaiah Albany | Nov 6, 2018
SU | Nov 6, 2018

No

Do I need an appointment to come in to have my iphone 6 checked re: battery and notice of need for new battery, and the front camera not working?

Karen Kavena | Nov 6, 2018
SU | Nov 6, 2018

Always best to have an appointment - it will save you a lot of time and grief. Make the appointment online - easiest and fastest way.

Is there anything I need to do or activate to use my iPad while in Europe

Kimberley Ashley | Nov 6, 2018
SU | Nov 6, 2018

I'm assuming you have a cell plan for your iPad. Check with your carrier. That's the easiest, but most expensive. You can also buy a Sim card there, bit of effort, but MUCH cheaper. There are other options, such as a hotspot. Google cell phone data in country or countries where you are going. You'll get plenty of information, and some great prices.

Do you have iPhones 256?

MCCircles | Nov 6, 2018
SU | Nov 6, 2018

Umm. iPhone X. Yes.

Can you help me pare a blue tooth speaker

Butch Neal | Nov 6, 2017
SU | Nov 6, 2018

Pairing is not difficult, but sometimes takes some patience. Your speaker should have detailed instructions. Follow them EXACTLY. Apple is usually inundated with people who have Apple problems. I'm guessing your problem would not be a high priority. You could call speaker manufacturer. Apple is popular enough that they have almost certainly dealt with Apple Bluetooth issues.

I have an i-pod don't know what generstion..it will not take a charge I was told it may need a new battery any thoughts on that

Frank Chavez | Nov 6, 2017
SU | Nov 6, 2018

Sounds right. Get the battery replaced ... Or buy a new or refurbished iPad. I recommend a refurbished iPad. Way more power, does a lot more - great device. Good luck!

My battery not holding a charge for very long. Want appointment to have this checked out

Sharon Haywood | Nov 6, 2017
SU | Nov 6, 2018

Make an appointment online.

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Can the Apple Store fix my screen it keeps twitching and freezing up. There are no cracks and how much

• Zoeysbl • | Nov 6, 2017
SU | Nov 6, 2018

I have never seen your phone. You are giving very little information. I'm guessing it is the battery. I don't work for Apple. I'll cost between $29 and $150 ... Or more. Make an appointment and show Apple your phone. This is a waste of time.

I got an IPhone from AT&T, the color is fading? Can I get a replacement phn through you or AT&T

Samara ByJoe | Nov 6, 2017
SU | Nov 6, 2018

Did you buy a warranty? If so, whoever sold you the warranty, go there. Otherwise, doesn't matter .... Be prepared to pay.

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