Apache Junction Health Center

Diana Gerken

I just want to share our experience here at Apache Junction rehab. They are the kindest people I've ever met, everyone is so attentive and sweet. There's a young gentleman named John who went above and beyond helping my father when he first got here. We also love their therapy department. Even my sister and brother-in-law, who are from out-of-state and visited dad last week, were also happy with the care that this place has been giving to our dad. I will definitely recommend this place to others needing skilled nursing care.

Cheryl B.

My father, a rehab patient, was there for a couple of days before he was sent back to the hospital due to an infection. I commend them for recognizing he needed that type of care. However, I wouldn’t recommend this facility for the following reasons. - The food is awful. Patients who need to get their strength back need to eat. The food there is not edible. - When they transferred my dad back to the hospital and cleaned his room for the next patient, they lost all my dad’s personal effects. 3 days worth of all clothes, hearing aid charger and a $150.00 pair of orthopedic shoes. I called to ask where the items were, was told to leave a message and no one called me back. I went to the center in person to ask about the items, told them the exact last location of said items and just received blank stares like I had two heads. - Physical appearance of the facility is questionable and there are too many “hoops” to jump through to visit patients. Keeping in mind this is AZ in the summer and it’s 108 degrees during the day: Visitors must park, walk in the sun to the front lobby, get screened, get permissions and directions, walk back in the sun to the car, then drive around the back of the building, park and get out of the car again, ring a bell, wait to be let in and sign in again. The back parking lot looks like a junk yard with several old bed frames littering the parking spaces and an old plastic dresser sitting outside an entryway. Doesn’t instill any confidence in care received.

David

Very old and needs to be updated. Staff are rude and disrespectful. Would not recommend this facility. Have to call and schedule an appointment. Only allowed 30 minutes to visit. Sometimes they bring you back after your scheduled time so your visit is shorter than 30 minutes. Make you wear a mask and gown. Visiting room is hot and makes you sweat under the gown. Came to visit my mother and she wasn't acting right. Told staff that something was wrong. They didn't listen and I ended up calling 911 myself. Had my mom transported to hospital. She had an infection and needed antibiotics. Had I not called she would have gotten worse. Updated 08/3/2022- Called to talk to my mother and staff member answered after several rings. He said he did not know how to transfer me to unit B phone. Asked if I would call back later.

Audrey Lopez

If I could give zero stars I would. My sister calls me every day telling me the horror stories from that place. She has a fracture in her back and the Chandler Hospital sent her there for therapy. She only received 1.5 hours of therapy the whole week. They left her sitting on the toilet 45 minutes. They are slow at answering call light’s. Rosie is the employee who left her on the toilet for 45 minutes. They gave her a scolding hot shower. Didn’t even rinse all the shampoo out of her hair. They put her in a room the A/C wasn’t working, then moved her to another room the a/c wasn’t working properly, had to call maintenance to come and service it.