Peninsula Community Health Services - Wheaton Way Medical Clinic

Angie Hicks

Actual appointment...felt uncomfortable, because felt extremely rushed and only a few issued were addressed. Not very welcoming.

R E L ARMY

⭐ ONE STAR REVIEW - Worst service in healthcare, the receptionist is one of the most unprofessional and rude person a system like this could have. (There are free online courses about customer service or perhaps you could read a book on compassion and empathy) No education at all, no concideration for the people in need of treatment. Very bad service, specially the almost 2 hour wait because the place is understaffed. ONE STAR ⭐ ONLY The provider, I'm not sure if he knew what he was doing, he wasn't very thorough with the check up and gave me directions against my cardiologist. Whoever is managing this place is a joke and really needs to get on a different career. I'll wait for your sarcastic comments regarding the ONE star ( you'll see 4, which explains a lot) 🤔🤨🧐🤔 nothing personal but this place needs to bring up service quality.

Patricia James

My daughter has been having a mental health breakdown for three weeks. Because she hadn't signed the proper release, they wouldn't even allow me to speak to her doctor, who I had at an earlier time had also been a patient. They gave me a number to talk to a nurse but failed to mention some kind of password was required to use it. I had to hang up. I offered to come in and identify myself any way they might require as my daughter's mother, but was denied. If you have a loved one in crisis, don't expect any help from PCHS

Crystal Johnson

I was there with my friend. He checked in at 7:15 for a 7:30 after hours appointment. We got there at exactly 7:15. I went in with him just to see. The waiting room was empty. There is a machine inside and you put your face near it and an outline the shape of a human head that appears on the screen. You line your image up with the outline on the screen and it tells your temperature. Nobody had to come and do anything to take the reading. We both used the machine. His reading was 97.2 and mine was 97.7. Both of our readings were within normal range. He stayed inside and I waited outside. While I waited it was raining. As I sat outside a woman pulled up with a small child in the back seat. After a minute a nurse came out to the car. She took some kind of reading and a sample from the child. She briefly spoke with the woman and told her the results would be in the mail within 3 -5 business days. The woman was satisfied and thanked the nurse. They both said goodnight and the nurse went back inside. Shortly thereafter my friend came out and we left.