Progressive Insurance

Zac Miles

Switched cars to an suv, old insurance company quoted me 180 a month with no extras(absolutly ridiculous) , called progressive.. they got me down to 130 with renters, rental car, gap insurance, and a few other things.. same day activated, great customer service, very friendly.

Autumn Edwards

Progressive drug their feet for 5 months on a claim I had. I called, messaged thru the app, and emailed several reps and supervisors with no results. On the 4th month I hit a deer. The damage was bad. I immediately notified progressive and told them I felt my car was unsafe to drive and I needed them to assess the damage asap. They ignored me for a month and a half. I sent countless emails, messages and phone messages. No results until I went into the office. Finally they did something and a garage deemed my vehicle a total loss. A vehicle that progressive allowed me to drive due to their negligence and lack of customer service. At one point, the agent handling my claim suggested I call around to garages myself.

Taylor Mcgill

Just here to say that I recently established an auto insurance policy with Progressive this month and I am quickly coming to regret the decision. I have 3 close friends and/or family members that also shared they didn’t have a good experience but I like to make my own judgment. I’ve made multiple calls, I’d say at least 10 in the last couple of weeks and of the 10 I can only say I walked away once feeling confident I was being helped. My policy premium increased significantly after signing and agreeing to a different rate, I had to request a report of my driving record due to an inaccurate claim they received from reporting agency Progressive uses. Despite the fact I’ve shown what’s being reported things are still delayed and additional documentation required, I also was sure to ask is this all that’s needed when submitting requested documents. Currently looking elsewhere as we speak, I’d hoped this would of been a better experience as a new customer, it isn’t and definitely don’t see myself ever recommending.

Connor McLaughlin

Was hit by a truck injured my back totalled my vehicle. Offered zero assistance. Had to pay thousands to get back on the road. No help with injuries. A while ago someone parked to close behind me and iam sure I was scammed! No help YOUR SUED PA